Golf Pro Shop Assistant

Golf Pro Shop Assistant, Golden Rain Foundation

Rossmoor, Walnut Creek

About Rossmoor

Rossmoor Walnut Creek is a nationally recognized community for active seniors who are 55 and older. With nearly 10,000 residents in 6,700 homes on 2,000 acres, Rossmoor is a beautiful, serene enclave about 25 miles east of San Francisco. Offering a vast array of activities, residents are inspired to create, enjoy, learn and participate in activities and sports that they never had time to learn or engage in when they were younger. With two golf courses, four swimming pools, tennis, pickleball, lawn bowling and numerous other activities, it is never dull in Rossmoor. Activity studios include dedicated facilities for art, ceramics, lapidary, sewing, and woodworking. Rossmoor also operates its own movie theater, TV station and weekly newspaper. There are more than 200 clubs in Rossmoor for every interest.

GRF’s approximately 250 full-time, part-time and part-time/on-call employees provide a huge variety of services including maintenance, plumbing, carpentry, landscaping, golf course maintenance, recreation, lifeguarding, fitness training, vehicle repair, accounting, insurance and purchasing.

Golf Pro Shop Assistant

The Golden Rain Foundation is currently recruiting for a Part-Time (20-31/hr a week) Assistant in the Golf Pro Shop. Under general supervision, this position performs general customer service tasks in the Golf Pro Shop. Activities may include and are not limited to, interacting with residents and guests, in person and on the phone; answering questions; providing information and direction; making sales transaction (finding appropriate merchandise, handling cash, etc.); organizing golf carts for rental, placing reservations for lessons and tee times; running the front counter and checking in players to play golf.

Duties and Responsibilities:

• Assist with timely opening and closing of golf shop.
• Provide exceptional customer service to residents with a professional and helpful manner both in person and by telephone, timely completion of paperwork, etc.
• Accept golf reservations in person and by telephone in a friendly, accurate and professional manner.
• Organize and manage customers/golfers as they arrive, pay, and begin their golf play (“starting”).
• Handle all transactions, including computer and paper records, in a timely and accurate fashion.
• Follow Foundation guidelines in handling all cash and payments to accurately complete financial transactions with individual customers, groups, and tournaments.
• Receive, price, and display merchandise; track inventory, etc.
• Learn and follow all Golden Rain rules and regulations as they pertain to Golf.
• Other duties as assigned falling within the purview of the Director of Golf.

Qualifications:

• High school graduation, GED or other recognized equivalent;
• Understanding, skills and/or experiences necessary to meet the purpose of this position as described in the Job Summary.
• Ability to follow written and verbal directions correctly and completely;
• Excellent customer service skills, both in person and on the telephone;
• Able to work a varying, flexible schedule of 20-31/hrs a week, from 6:30am to 7:00pm, seven days a week;
• Able to accurately use computer, cash register and other office equipment;
• Be a true team player with the ability to interact appropriately with senior residents, visitors, and guests.

Additional Requirements:

• Clean and valid California driver license and satisfactory driving record are conditions of initial and continued employment.
• Ability to meet the Dept. of Homeland Security requirements confirming identity and right to work in the United States is required.
• Offer is contingent upon satisfactorily passing pre-employment physical, drug test and physical capabilities assessment.
• Previous employment must be verifiable.

Job Type: Part-time

Pay: $17.50 - $21.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
All employees are required to wear a mask inside all buildings, common surfaces are sanitized regularly, vaccination requirements

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• golf course: 1 year (Preferred)

Work Location: One location

Salary : $18 - $22