What are the responsibilities and job description for the Hotel Front Desk Supervisor - Grave position at Golden Nugget Las Vegas?
Overview
The Front Desk Supervisor is responsible for the successful operation of the Hotel Front Desk shift and assuring that guest have a favorable hotel and gaming experience.
Responsibilities
Posted Salary Range
USD $0.00 - USD $0.00 /Hr.
Tipped Position
This position does not earn tips
The Front Desk Supervisor is responsible for the successful operation of the Hotel Front Desk shift and assuring that guest have a favorable hotel and gaming experience.
Responsibilities
- Verify incoming reservations and room blocks. Assure all rooms are properly coded. Verify transaction of desk clerks to assure accuracy and correct and errors.
- Ensure the safety and security of employees and customers. Supervises programs and processes to reduce and control loss time injuries.
- Review staffing levels to maintain budgeted levels of employment. Delegate authority and assign responsibilities.
- Developments of staff, training, and evaluation.
- Manages departments financial data maintain all master accounts.
- Review front desk shift activities with Front Office Manager.
- Meet with departmental directors and managers as necessary.
- Adhere to all applicable Innkeepers Laws, Gaming promotions, and regulations.
- Other duties as assigned.
- Two to five years’ experience as a front desk clerk or reservationist with a 4-year degree in a related field or equivalent work experience.
- Ability to work flexible schedules, including nights, weekends and holidays is required.
- The ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience.
- Commitment to routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals.
- Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor.
- Excellent interpersonal, organizational and communication skills.
- Display strong work ethic and teamwork.
- Multiple benefit plans to suit your needs
- Paid Time Off
- 401K
- Opportunities for advancement
- Positive and respectful work environment where diversity is valued
- Generous employee discounts on dining, retail, amusements, and hotels
- Community volunteer opportunities
Posted Salary Range
USD $0.00 - USD $0.00 /Hr.
Tipped Position
This position does not earn tips