Fountain Worker - The Grill

Overview

It is the responsibility of the Fountain Worker to provide prompt, efficient and courteous service while displaying salesmanship and friendly hospitality skills. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).

Responsibilities

• Attend pre-shift meetings.
• Maintain uniform appearance according to established guidelines.
• Adhere to policies and procedures and Health Department regulations.
• Greet guests in a friendly and timely manner to take order for food and beverage items.
• Use suggestive selling techniques.
• Know all menu items.
• Know locations of all Golden Nugget outlets and services available to the guests.
• Responsible for obtaining, reconciling and returning cash bank at the beginning and end of shift.
• Accurately input food and beverage orders into the Aloha system. Follow cash handling procedures and cash register policies.
• Rotate and date all products.
• Thank guests, present checks and settle checks according to established procedures.
• Always invite guests back to the outlet.
• Relay all guest compliments and complaints to the Manager on duty.
• Inform Bus Person of needed supplies.
• Keep work area stocked with needed supplies, keep work area neat, clean and organized.
• Fill pastry display as needed.
• Prepare all coffee products as needed.
• Clean coffee and tea machines daily and as needed.
• Assist Bus Person with cleaning tables, floors and emptying trash as needed.
• Follow standards for merchandising, stocking, rotating and storing all products.
• Complete assigned side work.
• Assist with maintaining a neat, clean and safe working environment.
• Turnover/takeover station according to established procedures.
  
  

Qualifications

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Must have good people skills and a well-groomed appearance.
• Must read, write, speak and understand English.
• Must have working knowledge of point of sales systems.
• Must be able to perform basic math (addition, subtraction, multiplication and division).
• Excellent interpersonal and communication skills.
• Ability to work efficiently, independently and cohesively, consistently producing quality results.
• High School or GED or related degree preferred.
• Minimum six months previous food and cash handling experience required.
• Minimum age requirement is 21.
• Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
• Ability to read and understand all policies and procedures.
• Must be able to communicate effectively with guests, fellow employees and members of management in English, specific to position duties and responsibilities.
  
  

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Tipped Position

This position earns tips