What are the responsibilities and job description for the Cashier/Customer Service (Golden Valley) position at Golden Gate Petroleum?
*Looking for swing shift cashier (Tues-Sat)*
Company Summary
Founded in 1946, Golden Gate Petroleum is one of the largest family-owned petroleum and biofuel distributors in the Western United States. Golden Gate distributes and delivers a number of products including bulk lubricants, diesel, gasoline, propane, fuel oil, E85, renewable diesel, biodiesel, and biofuels on a commercial and retail scale. Our convenience stores and gas stations provide businesses and consumers with the highest levels of service and top-quality products.
Job Summary
Cashiers at Golden Gate Petroleum, Inc. serve an important role in shaping the customer experience and providing a safe and convenient shopping environment. The Cashier operates a register, competently handles payment transactions, and proactively executes daily store operations. This role serves to provide courteous service to customers while maintaining the safety and security of the store to contain costs and increase sales.
Essential Functions
· Provide a positive customer experience by delivering friendly and polite service.
· Record purchases on the register by scanning items and ensuring proper pricing.
· Collect payments, including cash, check, credit payments, and fleet cards, and provide change to customers accurately and with high attention to detail.
· Verify purchases by reviewing and recording customer identification in compliance with federal, state, and local regulations.
· Greet customers entering the establishment, assist them in locating products, and answer customer questions.
· Educate and upsell customers on product offerings to increase sales.
· Maintain safety protocols, including proper cash handling, balancing, and drop off, auditing, and recording results in compliance with company policies and procedures.
· Resolve customer issues or complaints in alignment with company policy.
· Support the cleanliness and appearance of the store by stocking inventory, cleaning throughout the store, bagging ice, and preparing food and beverages as needed.
· Assist with verifying inventory orders, fuel readings, dispensing propane, processing slot machine payments, and price changes as needed.
· Stay current with all safety training and practices, escalating concerns as appropriate.
· Perform other duties as assigned.
Required Knowledge, Skills, Abilities
· Excellent customer service skills.
· Must pass a background check
· Strong communication and time management skills.
· Ability to perform repetitive movements over long periods of time.
· Ability to learn the company’s products, services, and customer-related policies.
· All shifts
· 21 and over.
Pay: $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $15