Lead Food & Beverage Attendant

At Arizona Charlie's, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.

Summary

Job Description Summary:

As the Lead Food Beverage Attendant, you play a hands-on role in supporting the daily operations of the front-of-house food service by assisting with team coordination, order accuracy, and service delivery. You act as a working lead, helping to maintain standards, guide team members, and address immediate guest and operational needs. Your ability to lead by example, communicate effectively, and reinforce expectations ensures a productive and guest-focused work environment.

Job Description

Essential Functions and Responsibilities

• Assist with training and serve as a resource to team members to support performance, engagement, and adherence to company standards.
• Support daily operations by monitoring work areas, guest interactions, and service flow for quality, efficiency, and safety
• Serve as a shift lead and escalation point for resolving basic team member or guest concerns, referring complex issues to management as needed
• Oversee POS system operations, including transaction accuracy, supply levels, and end-of-shift balancing
• Coordinate FOH inventory including to-go items, bottled sodas, and cutlery, and assist with warehouse ordering
• Prepare and serve menu items according to recipes and specifications; ensure adherence to food safety and sanitation standards
• Conduct new hire training, including cashier procedures, comp and cash handling, and recipe standards
• Maintain cleanliness and sanitation of workstations and dining room areas
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
• Perform other duties as assigned
  
  

Qualifications

• 1 year of experience in a high-volume, fast-paced restaurant or cashiering environment required
• Previous cash handling and guest service experience required.
• Prior experience with POS systems preferred
• Demonstrated ability to guide and motivate peers in a high-volume or guest-facing environment
• Strong verbal communication and interpersonal skills to deliver coaching, relay expectations, and assist in conflict resolution
• Reliable and organized with the ability to prioritize tasks and support shift coordination
• Flexible to adapt to changing business needs, schedules, and guest volumes
• Committed to fostering a respectful, inclusive, and safety-conscious work environment
• Ability to access and input information using a moderately complex computer system
  
  

Requirements

• At least 21 years of age
• High School Diploma or equivalent preferred
• Ability to effectively communicate in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States
  
  

Work Cards

• Food Handlers Card
• Alcohol Awareness Card
  
  

Physical Requirements

• Frequently push/pull up to 50lbs.
• Frequently lift and/or carry up to 50lbs. at floor, knee, waist, and chest levels
• Regularly squat, kneel, reach, bend, twist
• Occasionally sit and work at a desk or computer
• Frequently standing and walking
• Ability to communicate using in-person speech, radios, and telephone
• Ability to hear, understand, and distinguish speech and/or other sound in person
• Ability to distinguish between shades of color
• Ability to use tools or equipment requiring a high degree of dexterity
  
  

Work Environment Potential Conditions

• Indoor
• Smoky
• Noisy
• Extreme Heights
• Extreme hot cold temperatures
• Slippery surfaces
• Exposure to dust, fumes and/or gases
  
  

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

Ready to make your next move the right one?

If you're looking for more than just a job — and want to be part of a team that values integrity, impact, and opportunity — we’d love to hear from you.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.