What are the responsibilities and job description for the Office Administrator position at Goldco Direct, LLC?
Goldco is a growing financial services firm seeking a dedicated Office Administrator to support our team on-site at our Calabasas office. The ideal candidate is a reliable professional with expertise in customer service, completing data-entry with a high level of accuracy, and a natural ability to multitask. We are looking for someone with excellent communication skills and resourcefulness, as well as a strong work ethic and positive attitude. Must be able to effectively communicate between management, customers and other departments within the firm. We are a lean, tight-knit team and we are looking for a long-term team member.
***This is an in-office role in Calabasas, CA from 7am-4pm. Must be able to reliably commute to the Calabasas office Monday-Friday***
Day-to-Day Responsibilities:
- Manage a high volume of incoming and outgoing documentation and mail while faxing, scanning, emailing and filing those records appropriately- must be excellent at multitasking and prioritizing tasks based on level of urgency
- Point of contact between building management, maintenance, vendors and greet all visitors
- Inventory and upkeep of kitchen and supply room to ensure they are regularly stocked, organized, and clean
- Maintain an up to date team credit card reconciliation
- Manage answering and transferring incoming calls to the appropriate department
- Assist all departments with miscellaneous tasks as needed
- May require overtime on occasion
Qualifications:
- 3 years of experience in a similar role is required
- Calm demeanor; able to handle pressure with ease
- Able to maintain confidentiality with customer information
- Excellent time management skills
- Personable and customer service-oriented
- Possess excellent oral and written communication skills
- High attention to detail with speed and accuracy in daily operations
- Excellent computer skills; basic knowledge of Google Suite
- Experience with Salesforce a plus
- Consistent attendance, must be punctual and reliable
Perks/Benefits:
- Health benefits after 30 days, company matched 401k after 60 days, and discretionary bonus/incentives available for performance
- Accrued paid time off, sick time, and paid holidays.
- Friendly office culture and atmosphere! Coffee bar, snacks, office lunches/gatherings
Physical Demands:
- Must be able to remain in a stationary position at least 75% of the time
- Regularly move boxes weighing up to 30 pounds
- Constantly operates a telephone, computer and other office productivity machinery, such as a scanner, copy machine, and computer printer
- Must be able to effectively communicate with co-workers, customers and other third-parties
Hours of operation are Monday through Friday, 7:00 am - 4:00pm.
The expected pay range for this role is $20.00-$25.00 per hour.
The base salary range for this position is listed above. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience and expertise, and may vary from the amounts listed here.
Equal Opportunity Employer: We support a diverse workforce and are a Drug Testing and Equal Opportunity Employer. We do not discriminate against individuals on the basis of race, creed, color, gender, religion, national origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have experience using Google Suite (Gmail, Docs, Sheets, Drive, etc.)?
- Are you comfortable with occasional overtime when needed to meet deadlines or assist the team?
- What are your hourly pay expectations for this full-time, on-site role?
- On a scale of 1–5, how comfortable are you with multitasking (e.g., handling calls, mail, data entry, and assisting multiple departments simultaneously)?
- Do you have at least 3 years of experience working in an administrative, office management, or similar role?
- Are you willing to undergo a background check, in accordance with local law/regulations?
Ability to Commute:
- Calabasas, CA 91302 (Required)
Work Location: In person
Salary : $20 - $25