What are the responsibilities and job description for the Security Officer (Tunica) position at Gold Strike Casino Resort?
Location:
Robinsonville, MississippiPRINCIPAL DUTIES AND RESPONSIBLITIES:
- Patrol and monitor all areas of the property, including the exterior with various forms of transportation modes
- Monitor alarm system and surveillance cameras
- Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees
- Act as a first responder in emergency situations
- Perform gaming drops/transactions, including carrying drop boxes and chip carriers
- Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents, or unusual occurrences
- Act as a dispatcher to relay information, messages and/or emergencies to or from appropriate personnel using telephones or two-way radios
- Render appropriate first aid to injured persons and following established protocol for reporting injuries
- Assist in emergency situations by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures
- Required to successfully attend and pass all recurring mandatory legal, defensive tactics, first aid, CPR/AED response simulation as a condition of employment
- Maintain proficiency in the use of all assigned equipment
- Perform all other duties as assigned
SUPERVISION:
- This position has no direct/official supervisory responsibilities.
MINIMUM REQUIREMENTS:
- Previous security, military, or law enforcement experience preferred
- Minimum of one (1) year customer service experience
- High School diploma or equivalent
- Must be 21 years of age
PREFERRED:
- Previous experience working in a similar resort setting
CERTIFICATIONS, LICENSES, REGISTRATIONS:
- Ability to obtain and maintain CPR/AED Certification
- Obtain Mississippi Gaming License
- Valid Drivers License
KNOWLEDGE, SKILLS, AND ABILITIES:
- Candidates will be required to satisfactorily pass a security officer training academy
- Ability to learn, demonstrate proficiency and effectively use defensive tactics and handcuffing techniques
- Ability to participate in all evacuations procedures to aid guests and employees during an emergency
- Ability to operate assigned equipment
- Ability to learn, demonstrate proficiency and effectively use various computer software
- Excellent written and verbal communication skills
WORKING CONDITIONS:
- Varies
- Must be flexible if needed for occasional work outside of normal business hours.
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