What are the responsibilities and job description for the Secretary position at Gold Mortgage?
Job Title: Office Secretary / Account Coordinator (High Advancement Opportunity)
Location: Claremore, OK
Job Type: Full-Time
About the Role
We are seeking a highly reliable, detail-oriented Office Secretary / Account Coordinator to join our team in Claremore. In this role, you will provide administrative support and follow up with borrowers to collect information and keep files moving smoothly through our process.
This position offers a high opportunity for advancement. If you are a dependable professional who is great at staying on top of details and wants to learn the business from the ground up, this is your opportunity to build a long-term career.
Key Responsibilities
- Borrower Follow-Up: Reach out to borrowers via phone and email to request missing documents, check on outstanding items, and ensure files keep moving forward.
- Phone Communication: Speak with borrowers on the phone to provide status updates, answer basic questions, and maintain consistent communication.
- File Management Support: Organize paperwork, update file records, and track deadlines to ensure accuracy.
- Team Assistance: Work closely with management on daily administrative tasks as you learn the business.
What We Are Looking For
- Rock-Solid Reliability: You are dependable, punctual, and take pride in showing up and getting your work done daily.
- Excellent Follow-Up Skills: You have a natural knack for tracking details and staying on top of pending tasks until they are finished.
- Clear Phone Demeanor: You are comfortable making outbound calls and possess a professional, friendly phone presence.
- Eagerness to Advance: You want to learn the ropes, master the basic workflow, and move up into higher-level positions within the company.
What We Offer
- Full training on our systems and processes. No specific industry experience required.
- A professional office environment right here in Claremore.
- A defined path for career growth as you master the role.
To Apply
Please submit your resume along with a brief note highlighting your experience with phone communication or administrative follow-up.
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $15 - $17