What are the responsibilities and job description for the Server/Waiter position at Gold Big Koi LLC?
Job Summary
We are seeking a dedicated and enthusiastic Server to join our dynamic team in a fast-paced dining environment. The ideal candidate will have a passion for providing exceptional customer service and a strong understanding of food and beverage offerings. As a Server, you will be responsible for creating memorable dining experiences for our guests while ensuring their needs are met promptly and efficiently.
Responsibilities
- Greet and seat guests in a friendly and welcoming manner.
- Take food and beverage orders accurately using the Toast POS.
- Provide detailed information about menu items, including ingredients and preparation methods.
- Upsell menu items to enhance the dining experience and increase sales.
- Ensure timely delivery of food and beverages to guests' tables.
- Monitor guest satisfaction throughout the meal, addressing any concerns or requests promptly.
- Maintain cleanliness and organization of the dining area, including bussing tables as needed.
- Adhere to all food safety and sanitation guidelines during food handling and preparation.
- Collaborate with kitchen staff to ensure smooth service flow during busy periods.
- Process payments accurately using cash handling procedures.
Qualifications
- Previous experience in food service or restaurant settings is preferred, particularly in fine dining or nightclub environments.
- Strong time management skills with the ability to multitask effectively in a fast-paced environment.
- Excellent customer service skills with a focus on guest relations and satisfaction.
- Basic math skills for accurate order processing and cash handling.
- Knowledge of culinary practices, food preparation techniques, and food safety standards is essential.
- Ability to work collaboratively within a team while also being self-motivated.
- Previous experience as a host/host or in guest services is a plus. Join us in delivering exceptional dining experiences while growing your career in the hospitality industry!
Job Types: Full-time, Part-time
Pay: From $6.75 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $7