Internship Specialist (Learning to Work)

Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults throughout Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better 
lives for themselves and their families. Program Description: Learning to Work (LTW) for Transfer Schools Program at Edward A. Reynolds 
Transfer High School provides students over-aged and under-credited ages 16 -21 with services and opportunities to foster engagement through academic and personal development that lead to earning a high school diploma. Primary goals include getting students to graduate with realistic and 
meaningful post-secondary plans, gain knowledge and skills that will increase the employability and awareness of post-high school opportunities available to them. Some opportunities include higher education, trade/technical schools and community service programs. Using the Primary Person Model, each student has an LTW Staff Member as a support to minimize and/or remove barriers toward graduation including engaging students in college preparation, and meaningful career exploration including subsidized internships, academic and personal support services to increase self-direction and self-sufficiency.

Purpose of Position: The LTW Internship Specialist- Intern Specialist is the primary person support for a cohort of student interns who he/she knows well, counsels to promote goal-setting and supports towards successful completion of internship and the achievement of graduation with a meaningful 
postsecondary plan. The Intern Specialist will be instrumental in working with the Internship Coordinator to develop and manage the LTW internship program. This position will serve as liaison between students and worksites as well as connector to resources within and outside of the school.

Schedule: 25 hours per week Monday through Friday between 9:00 am to 5:00 pm

Hourly Range: $17.12 - $21.40

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Roles, Responsibilities and Essential Duties

Case Management & Student Support Services

• With Internship Coordinator, maintain relationships with internship sites 
• Participate in creating a seamless web of support for the student that includes school personnel, family and community opportunities 
• Share updates with interns regarding meetings, trainings, and schedule changes
• Ensure interns receive all required information related to program expectations
• Assist with scheduling group meetings and notifying interns

Internship Program Management 

• Track intern training attendance and flag missing or inconsistent participation
• Ensure interns are assigned to the correct training rooms or locations
• Monitor punctuality for trainings and after-school worksites
• Flag no-call/no-show incidents immediately
• Call worksites as needed to confirm intern attendance
• Support with placement and monitoring of participants at internship worksites (minimum once a month) 
• Distribute internship timesheets and explain deadlines
• Collect and review timesheets and classroom sign-in sheets
• Flag missing or inaccurate paperwork
• Assist with organizing documents for payroll
• Support with distributing checks or stipends
• Support lead facilitator with students to develop employability skills (Resume building, Cover letter writing, Mock Interviews, completion of internship application, job shadowing opportunities) through individual and group activities 
• Maintain tracking logs for attendance and paperwork
• Flag interns with inconsistent participation

Additional Duties 

• Collaborate in the successful management of the internship program with Internship Coordinator, LTW Program Director, GRCC staff, NYCDOE Staff and the community. 
• Lead and/or champion school events to build community, pride and a welcoming environment. 
• Maintain and organize all required records and files according to organization and contractual requirements and standards 
• Collaborate with LTW Program Director with functions such as special events, performances, school community events 
• Attend and participate in-school / community-based meetings, administrative meetings, professional development trainings and other meetings as needed. 
• Complete task and/ projects assigned by Counseling Director, LTW Program Director, ADED and DED. 

Qualifications/Educational Requirements 

• High School Diploma 
• Strong reliability and punctuality
• Comfortable communicating by phone and in person
• Basic computer skills
• Willingness to learn
• Must obtain Department of Education fingerprint clearance and maintain throughout duration of employment.

Skills, Knowledge and Abilities 

• Outstanding communication skills 
• Ability to self-reflect 
• Efficient and organized 
• Self-starter 
• Team player 
• Knowledgeable or willing to learn web-based systems 
• Compassionate 
• Sense of humor a plus 
• Flexibility 
• Multitasker 
• Curiosity and willingness to learn 
• Fluency in Spanish is desirable 
• Previous experience with SMART goals, Motivational Interviewing and/or Restorative Justice highly desirable 

Physical Requirements 

• Frequent walking and standing 

Work Environment 

• School Community 
• Fast paced 
• Team Oriented 

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Salary : $17 - $21