IT Project Manager

ABOUT THE JOB

Ready to join a fun, growing athleisure brand? GOAT USA is looking for an exceptional IT Project Manager to lead and deliver technology initiatives that support our apparel retail and wholesale business. In this role, you will manage cross-functional IT projects from planning through execution, ensuring systems, integrations, and processes align with business goals and support our continued growth.

You’ll work closely with cross-functional teams across product development, planning, supply chain, retail operations, wholesale, e-commerce, and IT.

The ideal candidate has a strong understanding of apparel retail and wholesale systems and enjoys working at the intersection of business and technology. This is an exciting opportunity for a highly organized, collaborative project manager who is passionate about driving system improvements, delivering impactful solutions, and supporting a fast-paced, omnichannel organization.

Job Title

IT Project Manager (Apparel Retail & Wholesale)

Job Purpose

The IT Project Manager leads and delivers technology initiatives that support the retail and wholesale operations of GOAT USA. This role manages cross-functional projects across product development, planning, supply chain, wholesale, e-commerce, and retail systems, ensuring effective collaboration within cross-functional teams. The IT Project Manager is responsible for clearly documenting business and technical requirements, driving successful project execution, and ensuring all initiatives align with overall business objectives.

Duties and Responsibilities

• Plan, manage, and deliver IT projects end to end, from initiation through post-implementation support, including scope, timelines, budgets, resources, and risk management.
• Select and apply appropriate project management methodologies (Agile, Waterfall, or Hybrid) based on project requirements and business needs.
• Track project progress and provide clear, regular status updates to stakeholders and leadership.
• Lead requirements gathering with business stakeholders across merchandising, planning and allocation, supply chain, retail operations, wholesale, finance, and e-commerce.
• Document, review, and maintain clear, complete, and traceable business, functional, and technical requirements, ensuring proper approval, version control, and communication.
• Translate business requirements into technical solutions in collaboration with internal IT teams and external vendors.
• Maintain comprehensive project documentation, including business requirements documents, functional and technical specifications, process flows, system diagrams, user stories, acceptance criteria, test plans, implementation documentation, and training materials.
• Act as the primary liaison between business teams, IT, and external vendors to ensure alignment and successful execution.
• Manage projects involving apparel retail and wholesale systems, including ERP, PLM, POS, WMS, and EDI integrations.
• Ensure project delivery aligns with seasonal calendars, product lifecycles, and sell-in and sell-through timelines.
• Coordinate and support system testing, user acceptance testing (UAT), and production deployments, ensuring solutions meet business expectations and documented requirements.
• Provide ongoing systems support, administration, and training as needed.
• Develop training manuals, guides, and documentation for systems.
• Support and enhance omnichannel capabilities, including fulfill-from-store, store availability, buy online pick up in store, home delivery, B2B, and wholesale solutions.
• Support Centric and NetSuite integrations, administration, and ongoing optimization.

Requirements:

• Bachelor’s Degree in related field
• 3-5 years of experience in related field
• Experience in systems: Centric, NetSuite.
• Proven experience managing IT projects in a retail/omni-channel and wholesale environment.
• Solid understanding of apparel retail/omni and wholesale business processes.
• Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
• Excellent verbal and written communication skills.
• Strong communication, leadership and team management skills.
• Excellent organizational and time management skills.
• Ability to communicate effectively in English
• Full-Time, exempt.
• Normal working hours are from 9:00 a.m. to 5:30 p.m., Monday through Friday; must be flexible to work evenings and occasional weekends.
• Location: Plainview, NY

ABOUT US

GOAT USA, founded on Long Island in 2016, is a dynamic athleisure fashion brand known for delivering high-quality products and a customer-first experience. Our brand embodies the aspirational motto, “Ordinary People Do Extraordinary Things,” represented by our iconic logo, Chuck the GOAT. We inspire everyone to be the GOAT!

Our growth is fueled by strong connections, whether through live event pop-ups across the country, our e-commerce website, brick-and-mortar stores, or partnerships with leading retailers in the industry. With a team of over 150 employees (and growing), GOAT USA fosters a culture of innovation, collaboration, and camaraderie, making it an exciting place to work and grow.

Please visit our Instagram at @goatusa and our website, www.goatusa.com for a better understanding of the brand, product line, and founder’s story.

Full Time U.S. Employee Benefits Include

• Paid vacation and sick time
• Paid Holidays
• Weekly free lunch, drinks, & snacks
• Health Insurance
• DCA/ FSA account
• Employee discount
• And more

Life at GOAT USA

Life at GOAT USA is dynamic, fun, and welcoming, where every team member contributes to our energetic and collaborative culture. We believe in celebrating our team with perks like free lunch once a week, complementary drinks and snacks, and generous discounts on all GOAT USA products. Join us and be part of a company that values passion, creativity, and community!

Equal Employment Opportunity Statement

GOAT USA is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, sex, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other basis protected by law. GOAT USA considers all qualified applicants regardless of criminal histories, consistent with legal requirements.