What are the responsibilities and job description for the Billing Specialist (Entry-Level Admin/Billing) position at Go-Staff?
About the RoleWe are seeking a detail-oriented and customer-focused Billing Specialist to join our team in Scripps Ranch. This is an excellent opportunity for someone with administrative experience and 1–3 years of customer service background looking to grow within a billing and office support role.This position includes a structured training period of approximately three months to ensure you are fully confident and successful in the role.Key ResponsibilitiesAnswer incoming customer calls regarding billing questionsAssist customers with understanding charges and reviewing their accountsHelp customers set up payment arrangementsCompose professional email responses to billing inquiriesMaintain accurate records and documentationWork within Excel spreadsheets and internal billing systemsQualifications1–3 years of customer service experienceBasic to intermediate knowledge of Microsoft ExcelComfortable navigating Windows-based systemsStrong written and verbal communication skillsProfessional, patient, and solutions-oriented mindsetPreferred (but not required):Experience with Utility Tracker (Starnik)Familiarity with Windows 365What We’re Looking ForSomeone dependable and detail-drivenStrong phone presence and customer empathyAbility to learn systems and processes during a structured training periodOrganized and comfortable working in an office environmentWork Location10095 Scripps Ranch Ct, Suite ASan Diego, CA 92131 San Diego, CA 92131 (Scripps Ranch) Pay: $21/hour Full-Time | Monday–FridaySchedule:• Monday–Thursday: 8:30 AM – 5:00 PM• Fridays: 7:00 AM – 3:30 PM (occasionally)Company DescriptionGo-Staff, Inc. is a family owned and operated full-service staffing company serving all of Southern California. We excel at placing job seekers in positions that are right for them, and we help employers in a wide variety of fields find talented employees that meet their needs.We have a remarkably high success rate in placing the right person in the right job. What’s our secret? We go out of our way to make personal connections.Building Relationships That Sustain ProductivityWe are not your everyday employment agency, we develop lasting personal relationships with our job candidates. In fact, we treat them like our own employees. This provides insight into our talent pool that goes far deeper than the information we gather from resumes. We also create bonds with staffing and hiring managers to help us get to know each company’s unique culture.Our hands-on approach increases productivity for everyone. Employers trim operational costs and reduce staff turnover by locating employees that accurately match their business requirements. Job candidates build stronger careers by receiving reliable job placements and constructive personal support.Matching Talent to Job Requirements – Every TimeAt Go-Staff, our highly personalized solution eliminates the frustrations associated with traditional temp services or employment agencies. Our efficient, relationship-focused approach ensures the best possible recruitment process, so jobs are filled reliably, every time. That’s why 99 percent of our clients return to us again and again.
Salary : $20 - $22