What are the responsibilities and job description for the Assistant Manager position at Go Rentals?
Company Description
Go Rentals is a premier car rental service company specializing in high-touch, quality service for business and leisure travelers. Established in 1995, the company has grown into a trusted name in aviation and hospitality, offering personalized service, meticulously maintained vehicles, and a customer-first approach. With a presence in over 30 states, across airports, FBOs, and luxury hotels, Go Rentals caters to a distinguished clientele with a commitment to convenience and excellence. The company is dedicated to nurturing a world-class team of professionals who share its passion for exceptional client service and hospitality.
Role Description
We are seeking an Assistant Manager for a full-time, on-site position in Pflugerville, TX covering both Pflugerville and Georgetown TX. As an Assistant Manager, you will oversee daily operations, lead and mentor team members, ensure top-notch customer service, and support staff in delivering an exceptional experience for clients. Key responsibilities include managing schedules, coordinating with aviation and hospitality partners, maintaining vehicle standards, and resolving client inquiries or concerns. This position requires a proactive approach, a commitment to excellence, and the ability to foster a positive team environment.
Qualifications
- Leadership, team management, and problem-solving skills
- Customer service experience and ability to enhance client satisfaction
- Organizational, time management, and multitasking abilities
- Familiarity with the aviation, hospitality, or transportation industries is a plus
- Proficiency in basic computer applications and systems
- Excellent interpersonal, communication, and conflict resolution skills
- Flexibility to work weekends, holidays, and varying shifts
- Bachelor’s degree in Business, Hospitality Management, or a related field is preferred
- Valid driver’s license with a clean driving record