What are the responsibilities and job description for the Medical Receptionist - PRN - Lincoln, NE position at GO PHYSICAL THERAPY LLC?
GO Physical Therapy is seeking a Receptionist to provide PRN front desk coverage for our clinic locations in the Lincoln area. This position will provide coverage between multiple facilities for all front desk activities in Lincoln. Ideal candidate will have flexibility in availability and open to working from 4 hours to 20 hours a week with variable hours between 8:00am and 6:00pm on an on call basis. This position offers 401k for employees 21 and amazing, supportive teammates to work with. Apply today for immediate consideration.
Responsibilities and Duties:
- Use outstanding customer service skills to meet client intake.
- Answer all incoming phone calls.
- Schedule patient appointments and keep schedule up to date and accurate.
- Prior to a new evaluation, call and verify appointment time and date with patient.
- Manage waiting room. Make sure no patient is left waiting, announce upon arrival and print label for each patient and discipline.
- Assists clients and staff with questions as they occur.
- Responsible for overall admissions procedures, including:
- Admit all new patients in a timely, accurate fashion (all correct information collected and entered correctly in system).
- Correct discharge process of patients
- As patients are discharged, responsible for coding EMR system appropriately.
- Coordinate discharge audits
- For discharge audits, complete information in chart, review super bills to statements to ensure all information was billed correctly or make sure charts get to the correct auditor.
- Verification of benefits for new patients
- Verify which therapy services are covered and are not covered (for example: aquatics, Ionto, etc.) before end of the next business day and notify therapist of any specifics.
- Authorization for additional visits / management of number of visits left, coordination with therapists.
- Notify therapists in a timely fashion when recertification is needed.
- Maintain patient and family confidentiality at all times.
- All job duties considered essential to job performance.
- Additional job duties as assigned.
Adherence to GO Physical Therapy Policies
- Demonstrate positive rapport with staff members, developing positive employee relations.
- Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns.
- Take direction and initiate actions that will allow the assumption of cross-functional duties to ensure seamless patient care.
- Ensure compliance with regulatory standards.
- Follow GO PT polices and procedures, including safety processes.
Job Requirements
- Must be able to communicate clearly and accurately with a variety of individuals.
- Flexibility in availability and open to working 4 hours to 20 hours a week.
Physical Demands/Working Conditions
- Physical activity including walking, standing, sitting, and lifting.
- Ability to push, pull, and lift up to 50 lbs.
