What are the responsibilities and job description for the Inside Sales Representative position at Go Maverick Group?
Position Summary
Go Maverick Group has a client who is seeking a motivated and detail-oriented Inside Sales Representative to support their sales team and customers. This role is responsible for managing inbound sales inquiries, supporting outside sales representatives, preparing quotes, processing orders, and building strong customer relationships. The ideal candidate is customer-focused, organized, and comfortable working in a fast-paced manufacturing and distribution environment.
Key Responsibilities
- Serve as the primary point of contact for outbound customer inquiries via phone, email, and internal systems
- Prepare and follow up on quotes, pricing requests, and product availability
- Enter and manage sales orders accurately and efficiently
- Support outside sales representatives with account management, customer communication, and sales data
- Develop and maintain strong relationships with customers to ensure satisfaction and repeat business
- Identify opportunities to upsell or cross-sell products and solutions
- Coordinate with production, engineering, and shipping teams to meet customer requirements and delivery timelines
- Maintain accurate customer records and sales activity in the CRM/ERP system
- Assist with resolving customer issues related to orders, pricing, or delivery
- Stay current on products, applications, and industry trends
Qualifications
- High school diploma or equivalent required; associate or bachelor’s degree preferred
- 2 years of inside sales, customer service, or account support experience (manufacturing or industrial products preferred)
- Strong communication skills, both written and verbal
- Excellent attention to detail and organizational skills
- Ability to manage multiple tasks and prioritize effectively
- Proficiency with Microsoft Office and CRM/ERP systems
- Self-motivated with a strong sense of ownership and accountability
- Team-oriented mindset with a customer-first approach
- Familiarity with quoting, pricing structures, and order processing
Preferred Skills & Experience
- Experience with electrical, mechanical, or industrial components
- Ability to read technical specifications or product documentation
If you are looking to join a high-growth organization that truly values a positive workplace culture and your contributions can make a genuine impact, then this could be the place for you. This role offers a competitive salary, lucrative bonus structure, generous PTO, comprehensive benefits, a 401k, opportunities for professional growth and more.