What are the responsibilities and job description for the Front Desk Representative position at Go Hiya?
Position Overview
We are seeking a friendly, dependable, and detail-oriented Front Desk Representative to serve as the first point of contact for visitors, clients, and staff at our Los Angeles, CA location. This entry-level position is ideal for individuals looking to start a career in customer service, administrative support, and professional communication within a structured and team-focused environment.
Job: Full time
Salary Range: $18.50 – $27.00 per hour
Key Responsibilities
Minimum requirements
Competitive hourly pay
We are seeking a friendly, dependable, and detail-oriented Front Desk Representative to serve as the first point of contact for visitors, clients, and staff at our Los Angeles, CA location. This entry-level position is ideal for individuals looking to start a career in customer service, administrative support, and professional communication within a structured and team-focused environment.
Job: Full time
Salary Range: $18.50 – $27.00 per hour
Key Responsibilities
- Greet and assist visitors, clients, and employees in person, by phone, and via email in a professional and courteous manner.
- Manage front desk operations, including answering and directing incoming calls.
- Provide accurate and timely information regarding company services, office procedures, and general inquiries.
- Maintain visitor logs and ensure proper check-in and security procedures are followed.
- Route customer or visitor requests and concerns to the appropriate department when necessary.
- Assist in resolving basic inquiries and ensure proper follow-up to maintain satisfaction.
Minimum requirements
- High School Diploma or equivalent (required).
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Basic computer proficiency, including Microsoft Office and email systems.
- Ability to multitask and remain professional in a fast-paced environment.
Competitive hourly pay
- Performance-based bonuses and incentives
- Health, dental, and vision insurance options
- Paid time off and holidays
- Ongoing training and professional development
- A supportive and inclusive workplace culture
Salary : $18 - $24