CareScout Sales & Operations Intern – Summer 2027

Join us on a mission to simplify and dignify the aging experience. We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care. Our team is ferociously curious and relentless in our pursuit of a better system – and we are deeply committed to a sense of belonging for all, in all phases of life. We’re creating a new experience for care seekers and their families—bringing together long-term care options, non-healthcare resources, education, and human support into one place. We work hard, we have fun, we care about each other, and we share the mission. If this sounds like a place where you could thrive, join us! CareScout is a wholly owned subsidiary of Genworth Financial, Inc., a Fortune 1000 provider of products, services, and solutions that help families address the financial challenges of aging. Position Title CareScout Sales & Operations Intern – Summer 2027 Position Location This position is available to hybrid applicants residing in Richmond, Virginia. Your Role At CareScout, we welcome your curiosity, communication skills, and sales mindset. During your 10-to-12 weeks as a Sales & Operations Intern, you’ll support our growing Field Team Network by assisting with outreach and administrative initiatives that directly support our national sales efforts. What You Will Be Doing Supporting sales operations by coordinating communications with Field Team Partners and provider network contacts Organizing and updating CRM (Client Relationship Management) tools, outreach trackers, and provider onboarding documentation Observing and documenting team workflows to identify ways to streamline processes that support provider growth and sales conversion Participating in team meetings and taking detailed notes to support follow-up activities and project planning Conducting light market research or outreach to support provider recruitment and regional expansion Contributing to quality reviews of customer and provider interactions to ensure a best-in-class experience Assisting with ad hoc projects aligned to sales operations, network development, or your growth goals Must Have / What You Bring Currently pursuing a Bachelor’s Degree in Business Administration or Management, Sales, Marketing, Economics, or other related Availability to work up to 40 hours per week during the summer Proficient in Microsoft Office and Excel; comfortable managing digital tools and multitasking Clear, professional written and verbal communication skills Energetic, reliable, detail-oriented, and results-driven with a passion for people and process Why Work at CareScout We have a real impact on the lives of families navigating long-term care We contribute to a mission-driven team in a fast-growing, future-focused space working on challenging and rewarding projects We give back to the communities where we live and work This role is not eligible for employment visa sponsorship. National Range: $20.00-$22.00/hour Disclaimer: This role is aligned to a national market-based pay range. Actual compensation will vary based on geographic location, experience, skills, and other job-related factors. In addition to base salary, this role is eligible to participate in a bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed. We believe that the design of the systems that facilitate aging in the US has created a status quo in which the user bears the burden of a fragmented, intimidating, and unfair experience. At the center of this overwhelming part of life are the Aging and their caregivers' dizzying journey to find the right combination of funding and service solutions to ensure quality long- term care. Leveraging the scale and expertise of Genworth, we have created a startup with boundless energy, creativity, and agility dedicated to redesigning this system. Our goal: a single unified experience where the needs of the Aging, their families and caretakers are made frictionless, enabling a more dignified, connected and fulfilling aging journey. We are children, siblings, neighbors and friends of those navigating this fragmented experience. We are ferociously curious, relentless in our pursuit of a better system, and deeply committed to a sense of belonging for all, in all phases of life. We are working every day to be the first and only stop for those trying to understand and select the right care options to meet each person's unique set of needs. The long-term care industry—and the families and communities that depend on it—can expect us to be an advocate for quality care and a trusted guide to creating the aging journey that we all deserve. We will deliver on this promise through new technologies, solutions, and partnerships that will improve the way we age. We know we can’t deliver on our mission unless we deliver for our employees. That’s why we’re committed to creating a work environment that fosters inclusion, excellence, improvement and connection. We know each employee contributes in their own unique way and we’re dedicated to supporting every one of them to help them reach their full potential. We are proud to be an equal opportunity employer and all hiring decisions are based on merit, qualifications, and business need. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Salary : $20 - $22