What are the responsibilities and job description for the Transportation Dispatcher position at GMT Logistic, Inc?
Job Description
We are seeking enthusiastic individuals to join our operations/dispatch team. Our ideal candidate should have excellent communication skills (in person, by phone, and email), be professional, and possess multitasking and problem-solving abilities. Computer proficiency is also necessary to handle tasks such as emailing, tracking loads, updating our load boards, booking loads, and keeping our customers informed of daily updates.
Responsibilities
- Bidding, booking, and managing freight by dealing with direct customers and broker boards.
- Coordinating with customer service representatives to obtain work orders.
- Scheduling appointments with customers for load delivery.
- Responding to emails.
- Entering loads into the dispatch system (Sylectus/Omnitracs).
- Updating customer load boards.
- Dispatching loads with drivers and ensuring their timely delivery.
- Maintaining communication with drivers throughout their shifts and addressing any routing issues they may have.
- Updating customers about the status of their deliveries, including any delays that may occur.
- Answering calls from delivery drivers and forwarding any emergencies to the appropriate channels.
Preferred Qualifications
- The position necessitates proficient computer skills, including data entry responsibilities. Familiarity with DAT, Sylectus, and various load boards is essential. Candidates must demonstrate the ability to manage multiple tasks efficiently in a dynamic environment. Effective communication skills with both drivers and clients are required in a fast-paced setting. We seek a reliable, punctual individual committed to consistent attendance, contributing positively to our team environment, and supporting a growing organizational framework. Dispatch experience is advantageous, and previous driver experience would be beneficial. Candidates should possess excellent interpersonal skills, including the capacity to work effectively with diverse groups of clients and colleagues. Availability for on-call duties is also expected.
Benefits
- Eligible employees have the option to enroll in 401(k) plans, dental, vision, and health insurance, as well as paid time off.
Job Type: Full-time
Pay: $55,000.00 - $75,000.00 per year
Ability to Commute:
- Wixom, MI 48393 (Required)
Ability to Relocate:
- Wixom, MI 48393: Relocate before starting work (Required)
Work Location: In person
Salary : $55,000 - $75,000