Network Operations Manager

Glocomms is partnered with a leading integrated health system operating across New York and Pennsylvania to identify a dynamic and experienced Manager of Network Operations. This is a mission-critical leadership role responsible for the design, implementation, and continuous improvement of enterprise-wide network infrastructure supporting clinical, administrative, and operational excellence.

The Manager of Network Operations will lead the strategic direction and day-to-day management of the organization's network systems, ensuring high availability, security, and scalability across a complex, multi-site environment. This individual will play a key role in shaping the future of the health system's digital infrastructure, driving innovation, and aligning network capabilities with enterprise IT and business objectives.

Core Responsibilities

• Architect, implement, and maintain robust network infrastructure including routers, switches, firewalls, wireless systems, and hybrid cloud environments.
• Develop and execute long-term network strategy, including lifecycle management, capacity planning, and performance optimization.
• Lead cross-functional initiatives to evaluate and integrate emerging technologies that enhance network reliability, security, and efficiency.
• Ensure full compliance with regulatory and industry standards including HIPAA, HITRUST, and JCAHO.
• Oversee vendor relationships, contract negotiations, and service-level agreements to ensure optimal performance and cost-effectiveness.
• Collaborate with cybersecurity, infrastructure, and application teams to mitigate risks and support enterprise-wide initiatives.
• Drive continuous improvement through proactive monitoring, automation, and patch management.
• Lead disaster recovery and business continuity planning for network systems.
• Foster a culture of excellence in customer service, technical support, and team development.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 5-7 years of progressive IT management experience with a strong focus on enterprise network infrastructure.
• Deep expertise in network protocols, high availability systems, and security frameworks.
• Hands-on experience with network automation, cloud computing, and hybrid cloud architecture.
• Proficiency in Microsoft Azure and other cloud platforms.
• Strong leadership, communication, and project management skills.
• Ability to work effectively in a fast-paced, regulated environment.

Preferred Qualifications

• Experience in healthcare IT or other highly regulated industries.
• Advanced certifications such as CCNP, CISSP, or equivalent.
• Demonstrated success in leading cross-functional teams and managing complex infrastructure projects.
• Familiarity with ITIL practices and enterprise architecture frameworks.

Additional Information:

This is a full-time, on-site role based in Sayre, PA. Candidates must be local or willing to relocate, as regular in-person presence is required. Relocation assistance is available for qualified candidates.