What are the responsibilities and job description for the Director of Information Technology position at Glocomms?
Location: Chicago, IL (Hybrid - 3 days onsite, 2 days remote)
Glocomms is partnered with a leading Electrical Equipment Manufacturing organization seeking a Director of IT Infrastructure to lead the strategy, architecture, governance, and delivery of enterprise technology services across a complex hybrid environment. This individual will drive infrastructure modernization, cloud transformation, cybersecurity, and service delivery initiatives while supporting manufacturing operations and business growth.Infrastructure Strategy & Operations
- Own the enterprise IT infrastructure strategy, roadmap, and modernization initiatives.
- Lead hybrid infrastructure operations across on-premises, private cloud, and public cloud environments (Azure, AWS, GCP).
- Drive infrastructure performance, resiliency, and optimization across networking, compute, storage, and virtualization.
- Lead cloud adoption, migrations, governance, and cost optimization initiatives.
- Support manufacturing, engineering, warehouse, and operational technology environments through IT/OT integration.
- Ensure scalable and secure infrastructure supporting business-critical applications and operations.
- Lead cybersecurity initiatives spanning IAM, PAM, Zero Trust, endpoint security, and network security.
- Oversee Microsoft technologies including Entra ID, Intune, MFA, Conditional Access, and endpoint management.
- Strengthen infrastructure security, operational risk management, and ransomware resilience.
- Ensure effective IT service delivery through ITIL and ITSM best practices.
- Own SLA performance, KPIs, uptime, major incident management, and continuous improvement efforts.
- Lead service operations across incident, problem, change, asset, and configuration management.
- Manage technology vendors, strategic partnerships, contracts, licensing, and service providers.
- Lead infrastructure budgets, financial planning, and technology investment decisions.
- Build and develop high-performing teams while partnering with executive leadership on digital transformation initiatives.
- Bachelors Degree in Business Information Systems, Computer Science, Computer Engineering, Business or equivalent experience.
- 10 years of managing information systems, including 5-7 years of progressive leafership experience.
- Strong background in hybrid cloud, enterprise infrastructure, networking, and cybersecurity.
- Experience with Azure, AWS, Entra ID, Intune, and modern endpoint management platforms.
- Strong understanding of ITIL and IT Service Management frameworks.
- Proven success leading cloud migrations, infrastructure modernization, and transformation initiatives.
- Experience supporting manufacturing, industrial, engineering, or operational technology environments.
- Ability to manage budgets, vendors, strategic roadmaps, and cross-functional stakeholders.
- Strong leadership, communication, and business partnership skills.
- Ability to travel as required.
- Full Medical Benefits
- Flexible Savings Account
- Health Savings Account
- 401(k) Match
- Employer Stock Ownership Plan (ESOP)
Salary : $190,000 - $230,000