Foreclosure Supervisor

Greenville, SC

Hybrid - Eventual return to office - 4 days a week

Position Type: Contract

Contract Duration: 12 months (with potential for extension)

Start: May 1st

Pay Rate: $55.00–$60.00 / Hour (USD)

Shift / Schedule: Monday–Friday, Core business hours; Overtime as needed

Travel Requirements: Within the US but rarely

Number of Positions: 1

Team Size: 8 direct reports

This is a non-customer facing position within a leading financial institution's Foreclosure Team. The Foreclosure Team specializes in managing foreclosure processes specific to loans secured by real estate and provides critical support to Foreclosure Attorneys in 17 states. The role involves managing all foreclosure-related processes, managing coding accounts in the system of record, validating documents prepared by attorneys, reviewing payment histories, and serving as a liaison between foreclosure attorneys and other Mortgage Default Management teams (Helps, Bankruptcy). The Senior Supervisor, Collections & Recovery manages one or more business units or sections of the Collection or Recovery Department. Approximately 50% of the day is spent in meetings, with interactions focused on internal and external legal attorney firms. The contractor will have access to customer data.

Reason for Opening: Replacement

Scope of Project: Managing foreclosure processes and related litigation

Training Period: 1 month ready to go

Work Location: Ideally within East coast footprint, with offices in Portland Maine and 200 Caroline Point Parkway South Carolina

Possibility of Furlough: No

People Management Leadership

• Provide people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions as required

Day-to-Day Operations

• Manage day-to-day activities of operations, production or support units, ensuring that processes are conducted efficiently and timely and according to established policies and procedures
• Supervise lead staff, assigning, prioritizing and monitoring work; contribute to development of department policies and procedures and assist staff with most complex aspects of work as necessary
• Act as a leader within department and convey corporate vision to managed employees

Reporting and Compliance

• Prepare regular in-depth reports and information summarizing various aspects of unit activities; interpret important aspects of reports for management
• Participate in the development of overall department policies and procedures in coordination with department management and other unit managers; implement policies and procedures within unit
• Coordinate unit compliance with overall division guidelines as well as regulatory agencies

Systems and Quality Assurance

• Contribute to the management of department data processing, telephone and other systems; monitor performance of systems and communicate feedback to department management and directly to vendors as appropriate
• Audit staff work to ensure that day-to-day policies and procedures are followed and productivity levels are maintained; coordinate with internal and external auditors, providing information and incorporating recommended changes as needed

• Foreclosure - Strong understanding of collections activities and specific unit practices
• Strong Excel (MS Office suite)
• Detailed knowledge of related legal and regulatory guidelines
• Strong communication skills, verbal and written
• Problem solving skills
• Organizational ability

• Supervisory experience
• Green Belt Certification
• Experience with related systems and software

• 4-year degree or relevant experience

• 3–5 years of overall experience
• Foreclosure and litigation experience within a large financial institution or attorney firm is ideal, including establishing procedures for foreclosure cases

Overall QA for the team and results of findings

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

Top 10 bank in Canada and North America offering comprehensive financial solutions. Providing retail, commercial, wealth management, and wholesale banking services, we help clients thrive in today's evolving market.

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

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