What are the responsibilities and job description for the Field Service Engineer Processing position at Global Process Consultants?
FIELD SERVICE ENGINEER – Senior (PROCESSING)
(7 years of experience)
Location: International / High travel availability
Type of Contract: Contractor
Description
Role Purpose
The Advanced Field Service Engineer – Processing is responsible for executing and leading advanced technical services on Tetra Pak processing equipment within the food and beverage industry.
This role is designed for professionals with strong field experience, capable of independently troubleshooting critical equipment, resolving complex issues, and optimizing production processes. The engineer acts as a technical reference for clients and supports team development through knowledge transfer.
The role has a direct impact on operational continuity, system efficiency, and customer satisfaction.
Critical Requirements (mandatory)
· Proven experience with Tetra Pak processing equipment (minimum 6–7 years in field service)
- English level minimum B2 (technical communication with international clients)
- Experience in food and beverage industrial environments
- Full availability for international travel
· American Visa B1/B2
Roles and Responsibilities
- Lead execution of preventive, corrective, and advanced maintenance activities.
- Troubleshoot complex mechanical, electrical, instrumentation, and automation issues.
- Perform calibration, adjustments, and performance optimization of equipment.
- Implement production process improvement strategies.
- Act as technical representative in front of clients on-site.
- Prepare detailed technical service reports.
- Lead technical training and mentoring junior/intermediate engineers.
- Ensure compliance with safety, quality, and international standards (e.g., FDA when applicable).
Required Technical Experience – Tetra Pak Processing
Hands-on experience in one or more of the following systems:
- UHT systems (direct and indirect)
- Pasteurization systems
- Heat exchangers (plate and/or tubular)
- Tetra Pak homogenizers
- CIP systems (Cleaning in Place)
- Process valve systems (valve clusters / manifolds)
- Process pumps (centrifugal and positive displacement)
- Integrated liquid food processing lines
Additional Technical Knowledge (highly valued)
· Industrial automation:
ü PLC Rockwell (Allen-Bradley)
ü PLC Siemens
ü HMI / SCADA
· Ability to read and interpret P&ID diagrams
· Troubleshooting through control systems
Education
- Technical degree or Engineering in Mechatronics, Automation, Mechanical or related fields
- Tetra Pak technical certifications (highly valued)
- Training in industrial maintenance
Key Competencies
· Advanced troubleshooting skills
· Technical autonomy
· Technical leadership and mentoring
· Effective communication in multicultural environments
· Customer and results-oriented mindset
· Decision-making under pressure