Area Manager Texas

Descriptions/ Job Summary:

Area Manager Texas

Job Type: Full-Time, Salary Exempt

Global K9 Protection Group LLC is looking for a dedicated and passionate Area Manager Southcentral to serve as an integral part of the GK9PG Team.

Responsibilities: 

• Serves as the first line supervisor for GK9PG Site Lead and second line supervisor to employees at that location. 
• The Area Manager provides site specific input to their Regional Director as required.
• Serves as the second level of client interface with GK9PG leadership at each site. 
• Serves as the second level of compliance accountability for each site. 
• Enforces all GK9PG policies and procedures.   
• Works to create new business and opportunities for growth in the region.
• Projects a positive image of the organization to employees, customers, the industry, and community. 
• Ensures the presence of adequate and safe work environments.
• Performs other related duties as assigned.
• Manages customer relationships at the site management level. 
• Coordinates new customer start-ups.
• Facilitates new employee orientation and OJT requirements.
• Administratively assist on local level as needed. 
• Responsible for overall site growth, customer satisfaction and acquisition.
• Oversees site scheduling activities for site(s) – e.g., reviews schedules created by applicable site leads for personnel at their respective site locations.
• Manages explosive inventory monthly for both high and low explosives as applicable to each site and ensures annotation in GlobalView.
• Ensures Site Lead completes a GK9PG equipment inventory for the site in a timely manner (computers, phones, diopters, expendable supplies, SCI, etc.), Area Manager submits said inventory to maintain / update inventory of equipment with GK9PG Logistics Section; initiates reorder, or purchase procedures as required.
• Reviews subordinate’s travel requests prior to being submitted to the Regional Director.
• Ensures site leads are monitoring and validating employee punches in Paycom: Proper schedules built 2 weeks out by site leads, and accurate punches made by handlers. This includes but is not limited to, correct location/client, correct position/work type, following lunch policy, etc.
• Site Lead and Handler development and counseling. Includes both informal coaching/mentoring as well as formal counseling.
• Handbook policy enforcement. 
• Assists site lead with any disciplinary actions as needed.
• Client/Customer Interface. Acts as the face of the company on site to represent company equities and resolve disputes with clients at the warehouse level.
• Manage training and compliance requirements. TSA/Company requirements include CETA, BA, Recertifications, SSI, K9 Care, AR Training, etc. Ensure proper document reporting as directed by training and compliance staff.
• Enforce monthly K9 maintenance/preventive medication and ensure proper documentation according to training and compliance staff.
• Facilitate site or client specific training. 
• Reviews and ensures proper uploads ingo Global View for all compliance requirements.
• Manages training compliance IAW GK9PG policies and ensures annotation in GlobalView.
• Develops training schedule to meet CETA and training requirements. 
• Ensures all site training is completed as required and ensures annotation in GlobalView or any other applicable systems.
• Enforces monthly K9 maintenance / preventive medication and ensures annotation in GlobalView.
• Reviews site videos and ensures annotation in GlobalView according to OPSC guidelines.
• Reviews GlobalView inputs of subordinates for accuracy and completeness.
• Monitor and schedule required recertification training dates. 

• Excellent verbal and written communication skills. 
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Ability to create, to maintain, and prepare records and reports.
• Able to perform tasks with minimal or no oversight.
• Strong organizational, time management, and analytical skills.
• Must be able to prioritize multi-tasking to effectively complete work in a timely manner.
• Able to identify problems, suggest and implement solutions, and react to change with a high degree of attention to detail and foresight.
• Able to work outside normal business hours including weekends as needed.
• Ability to get and maintain a Employee Possessor license through ATF