Maintenance Engineer

Position:                    MAINTENANCE ENGINEER

Reports to:                 Chief Engineer / General Manager

Department:               Props Ops & Maintenance

Classification:           Non-exempt    

SUMMARY:

The Maintenance Engineer performs repairs and preventative maintenance work to ensure hotel maintenance quality standards are achieved and maintained. Keeps all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the hotel. And to complete maintenance work orders from all departments on a timely basis by following hotels standard operating procedures. Continually works toward and supports the improvement of engineering service to guests, other departments.

GENERAL RESPONSIBILITIES:

• Provide the highest quality of service to the guest at all times. 
• Respond to all maintenance work orders in a timely manner. Repair and maintain furniture and fixtures within the hotel. 
• Perform general minor repairs to in-house plumbing, electrical, refrigeration, kitchen equipment and HVAC systems. 
• Report work completed daily to supervisor. 
• Respond in a courteous manner to guest questions, complaints and/or requests. 
• May perform preventative maintenance and repairs in accordance with property standards. 
• May perform general maintenance on property grounds. 
• Maintain guest privacy by ensuring Key Control Policy is utilized and ensure no room numbers and/or guest names are given out without proper identification. 
• Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately. 
• Ability to prioritize and organize work assignments with attention to detail, speed and accuracy.
• Ability to maintain confidentiality of hotel guests and pertinent hotel information.
• Ability to read and understand test equipment, measuring devices, and safety manuals. Ability to interpret readings from meters & gauges and other measuring units. 
• Test, troubleshoot and perform basic repair on all types of equipment. And to clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel.
• Carry out specific oral and written instructions.
• Maintain maintenance inventory and requisition parts and supplies as needed. 
• Ensure uniform and personal appearance are clean and professional.
• Must be thoroughly familiar with Employee Handbook and all policies and rules it contains.
• Must adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the Employee Handbook, Safety Manual, and operating guides.
• Wear proper attire at all times in accordance with the Company Dress Code. 
• Other duties as assigned, of which employee is capable of performing.

QUALIFICATIONS:

• High School Diploma or Certification in Air conditioning/refrigeration or electrical/civil or mechanical.
• Computer Knowledge/Skills: MS Windows.
• Minimum 1 years work experience. 
• Must be able to carry and/or lift items that weigh approximately 50 lbs. and push and/or pull objects that weigh approximately 100 lbs.
• Ability to work in a neat and efficient manner, keeping work areas clean and well organised. 
• Ability to multi-task in busy environment and adhere to hotel the Standard Operating Procedures.