What are the responsibilities and job description for the General Manager of Operations position at Global Facility Solutions?
General Manager of Operations
Global Facility Solutions (GFS) | Columbia, Maryland (On-site)
Lead Engineering and Energy Solutions Operations for a Growing Engineering and Sustainability Solutions Company
Global Facility Solutions (GFS) is seeking a General Manager of Operations to serve as a key operational leader within our organization and act as a strategic partner to the President in managing day-to-day business operations.
This role is ideal for an experienced mechanical/HVAC industry leader who understands engineering teams, building systems, and technical project environments—but who may come from operations, facilities management, project management, or leadership roles within mechanical or engineering-focused organizations.
The General Manager of Engineering will oversee engineering operations, coordinate technical resources, support project execution, and ensure strong collaboration between engineering, field operations, and project management teams.
This position acts as a senior strategic partner to the President and engineering team leaders, providing leadership in operational planning, technical team management, and overall business growth.
Key Responsibilities
Engineering & Technical Team Leadership
- Provide leadership and direction to the engineering and technical teams
- Coordinate engineering resources to support project execution and field operations
- Mentor engineers and technical professionals to ensure strong collaboration and performance
- Manage engineering workloads, priorities, and staffing needs
Operational Leadership
- Partner closely with the President and division business leaders to support day-to-day business operations
- Help oversee operational planning, technical execution, and departmental coordination
- Align engineering efforts with company goals and project demands
- Identify opportunities to improve workflows, processes, and team efficiency
Project & Technical Oversight
- Support mechanical and HVAC project execution across engineering and field teams
- Ensure engineering deliverables support project timelines and client expectations
- Assist with troubleshooting technical challenges across projects and service operations
- Collaborate with project managers, field leaders, and technical specialists
Business & Financial Management
- Participate in operational planning, budgeting, and resource allocation
- Support financial performance of projects and engineering activities
- Help evaluate operational efficiency and identify opportunities for improvement
Client & Business Support
- Participate in client meetings and technical discussions when appropriate
- Support proposal development and project planning initiatives
- Strengthen relationships with internal teams, partners, and clients
Qualifications
Required
- Bachelor’s degree required
- 15 to 20 years of leadership experience within a mechanical, HVAC, facilities management, or technical services environment
Strong understanding of commercial building systems, including:
- Mechanical systems
- HVAC systems
- Electrical systems
Experience leading teams within organizations such as:
- Mechanical contractors
- HVAC service companies
- Facilities management companies
- Engineering or technical services firms
- Commercial building operations organizations
- Strong leadership, communication, and organizational skills
- Ability to manage technical teams while coordinating operations and projects
Preferred
- Experience supervising engineers, project managers, or technical teams
- Background in mechanical, electrical and plumbing engineering operations, HVAC services, or facility engineering environments
- Experience supporting engineering teams in construction, service, or project-based organizations
- Exposure to operational planning, financial management, or business leadership
Note: A Professional Engineer (PE) license is not required for this role.
Ideal Candidate Backgrounds
Candidates may currently hold titles such as:
• Mechanical / HVAC Operations Manager
• Engineering Department Manager
• Facilities Operations Director
• Mechanical Project Executive
• Senior Mechanical Project Manager
• HVAC Division Manager
• Director of Technical Services
• Mechanical Construction Manager
The ideal candidate understands engineering-driven environments and mechanical building systems, but may come from operations, project management, or technical leadership rather than engineering design.
Location
Columbia, Maryland (This position is based in the Columbia office with occasional travel to project sites as needed)
Compensation
Competitive compensation package including:
- Base salary performance bonus
- Target total compensation $180,000 - $200,000 depending on experience
- Comprehensive benefits package
Why Join Global Facility Solutions?
- Serve as a key leadership partner to the President
- Lead and strengthen the company’s engineering operations
- Work in a collaborative environment with strong technical and field teams
- Play a critical role in shaping the operational future of the company
- Opportunity to mentor and develop engineering talent
About GFS GFS is a one-stop shop for operations, engineering, energy, and sustainability services in the built environment. Headquartered in Columbia, Maryland, we serve clients locally in the Mid-Atlantic region and nationwide. Over the years, we have established a track record of success, with over 90% of our new clients coming from referrals. We take pride in building long-term relationships founded on trust, quality, and delivering measurable results. In 2023, GFS became part of Exigent, a dynamic group focusing on energy efficiency, sustainability, and engineering services. GFS continues to improve its capabilities while maintaining a service-first, customer-centered approach.
About Exigent Exigent brings together world-class mechanical services companies, creating an integrated platform powered by cutting-edge technology and union expertise. We focus on critical facilities in recession-proof verticals like healthcare, education, and government, delivering exceptional HVAC, plumbing, and building automation services. Our platform provides operating companies with advanced sales tools, technical training, and operational support while maintaining their entrepreneurial spirit. Check out our website for more information.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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For further information, please review the Know Your Rights notice from the Department of Labor.
Salary : $180,000 - $220,000