Development & Donor Relations Coordinator

Position Title: Development & Donor Relations Coordinator

Position Type: Full-Time, Hourly (Non-Exempt)

Schedule: Monday – Friday, 8:30 AM – 5:00 PM (40 hours/week)

*During Active Missions, we are open on weekends*

Location: GEM Headquarters — Doral, FL (100% On-site)

Compensation: $30.00 – $33.00 per hour (dependent on experience) plus benefits (PTO & Medical)

Reports To: Philanthropy Manager

Proposed Start Date: August 3

Position Overview

Global Empowerment Mission (GEM) is seeking a highly organized, proactive, and fully bilingual

(English/Spanish) Development & Donor Relations Coordinator to serve as the administrative

and database anchor of the philanthropy team. Operating on-site at our Miami headquarters,

this role manages vital day-to-day operations, including donor communications, CRM data

integrity, and gift stewardship. A comprehensive onboarding and training period will

fully prepare the coordinator to maintain these core departmental workflows independently.

Core Responsibilities

• Bilingual Communications: Serve as the primary liaison and professional voice for

incoming inquiries, managing communications seamlessly in both English and Spanish with

donors, corporate partners, and community stakeholders via the group email and office

phone line.

• Database Management & Data Hygiene: Execute daily data entry, maintain strict data

integrity, and update donor profiles within the organization's CRM under the guidance of the

Philanthropy Manager. Pull reports according to the needs of the Development and

Leadership team.

• Gift Processing & Compliance: Manage the administrative pipeline for all donations, draft

personalized acknowledgment letters, and issue IRS-compliant tax receipts. Work in

tandem with the Finance Department team, following all protocols and compliance

requirements.

• Event Support: Provide high-utility administrative support to the development team,

assisting with logistics, seating charts, registration, and materials for fundraising events.

• Departmental Continuity: Ensure the uninterrupted flow of daily donation tracking,

receipting, and standard donor stewardship workflows daily.

Qualifications

• Bilingual Fluency: Full professional proficiency in written and spoken English and Spanish

is strictly required given our multicultural donor base.

• Experience: Minimum 3 years of experience in nonprofit/business development, CRM

database management, or high-level executive administration.

• Technical Skills: Hands-on experience navigating nonprofit CRMs (e.g., Bloomerang,

Salesforce, & Raiser's Edge) and proficiency in Microsoft Office Suite/Google Workspace.

• Operational Autonomy: Proven ability to work independently, manage competing

deadlines, maintain meticulous data accuracy, and handle confidential financial data with

absolute discretion.

• Interpersonal Skills & Problem Solving: Exceptional communication skills with the

confidence to professionally engage high-net-worth individuals, corporate partners, and key

stakeholders. Proven ability to independently and meticulously troubleshoot issues by

isolating problems, analyzing root causes, and implementing tailored solutions.

Exceptionally organized.

Global Empowerment Mission is an Equal Opportunity Employer.