What are the responsibilities and job description for the Warranty Claims Coordinator position at Global Electronic Services?
Job Title: Warranty Claims Coordinator
Location: Buford, GA
Company: Global Electronic Services, Inc.
Employment Type: Full-Time | On-Site
Join a Team That Powers American Manufacturing
Global Electronic Services is a trusted leader in industrial electronic, servo motor, AC/DC motor, and hydraulic repair—serving manufacturers and distributors across the U.S. for over 20 years. We’re growing fast and looking for a Warranty Claims Coordinator to manage inbound warranty requests and support our repair operations team.
This role is ideal for a proactive, detail-oriented professional who thrives in a fast-paced, technical environment and takes pride in helping customers get the service they deserve.
What You’ll Do:
- Coordinate and process incoming warranty claims from customers.
- Serve as the primary point of contact for all warranty-related inquiries.
- Communicate with customers, internal repair teams, and vendors to ensure efficient claim resolution.
- Maintain accurate documentation and track open cases through to completion.
- Follow up on outstanding claims to ensure timely reimbursement or parts delivery.
- Identify trends or recurring issues in warranty claims and collaborate with internal teams to address root causes.
What You Bring:
- Experience in warranty processing, claims administration, or service coordination—preferably in industrial or technical service industries.
- Strong communication and organizational skills.
- Ability to review technical documentation and interpret repair findings.
- Familiarity with CRM, ERP, or warranty management systems is a plus.
- A team player with a customer-first mindset and high attention to detail.
Why Work at Global Electronic Services:
- We’ve been an industry leader for over two decades with an unmatched repair turnaround time and customer satisfaction rate.
- Our team works with some of the largest manufacturers in the world—your work directly supports the backbone of U.S. industry.
- We offer competitive pay, full benefits, and long-term growth opportunities.
- You’ll work alongside a knowledgeable, driven, and supportive team that values results and relationships.
Apply now and become part of a company where your contributions truly matter.
Visit www.gesrepair.com to learn more about what we do.