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Special Credits Insurance Control Officer I, II, III

Global Credit Union
Glendale, AZ Full Time
POSTED ON 9/11/2025
AVAILABLE BEFORE 9/10/2026

Overview

Reports To: Senior SC Insurance Control Officer

 

Primary Functions: Controlling adverse actions associated with credit union collateral.

 

Duties and responsibilities:

 

  • Comply with federal, state and local laws and credit union procedures and practices regarding adverse actions involving credit union collateral.
  • Responsible for maintaining records and adherence to department procedures and practices for secretions claims for collateralized loans.
  • Responsible for maintaining records and adherence to department procedures and practices for protection of credit union collateral when impounded by private or public agencies.
  • Responsible for maintaining records and adherence with department procedures and practices for member and insurance company contact during total loss claims involving credit union collateral.
  • Responsible for maintaining records and adherence with department procedures and practices for refund of After Market Products for repossessed collateralized loans.
  • Responsible for maintaining records and adherence with department procedures and practices for Collateral Protection Insurance damage and reimbursement claims for repossessed collateral.
  • Responsible for administrative functions necessary to support Collateral Protection Insurance program to include, but not limited to processing claims, premiums, refunds, billings, file maintenance and posting.
  • Responsible for maintaining records and adherence with department procedures and practices for proof of insurance or insurance cancellations letters received by member(s) and applicable refunds amounts within Special Credits.
  • Perform other duties as assigned.
  • Qualifications

    Education: High school diploma or equivalent.

     

    Creditable Experience in Lieu of Education: N/A

     

    Experience/Skills: Requires good written and verbal communication skills. Knowledge of laws and regulations involving repossession, foreclosures and insurance claim processing preferred.

     

    Tenure: Special Credits Insurance Control Officer II (Category 11) requires one year as an Special Credits Insurance Control Officer I (Category 12). Special Credits Insurance Control Officer III (Category 10) requires 12 months tenure in the Special Credits Insurance Control Officer II (Category 11). Assignment to the Senior Secial Credits Insurance Control (Category 09) will be determined by the candidate's education or experience. Advancement requires management recommendation and will be based on the candidate's performance. At management's discretion, directly related work experience and/or accelerated training completion may be substituted for tenure.

    Compensation

    Salary Pay Range:

    • Special Credits Insurance Control Officer I (Category 12): $48,387 - $73,549 annually
    • Special Credits Insurance Control Officer II (Category 11): $52,258 - $81,523 annually
    • Special Credits Insurance Control Officer III (Category 10): $57,484 - $90,825 annually

    Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above.

     

    In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range.

    Benefits

    • Short-term and long-term incentives
    • Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
    • 401(k) plan with a 5% match
    • Employee Assistance Program (EAP)
    • Life and disability coverage
    • Voluntary cash benefits for accident, hospitalization and critical illness
    • Tuition Reimbursement
    • Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
    • Click here to view Global’s comprehensive Benefits Programs

    Equal Opportunity Employer

    Salary : $48,387 - $73,549

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