What are the responsibilities and job description for the Delivery & Deployment Technician Lead position at GLOBAL ASSET?
The Objectives and Expectations:
- Work and excel as a member of a Global Asset deployment team. The pace is rigorous! You will be expected to strive to keep up. You must possess an overdrive. If the idea of staying in shape through what you do for a living does not appeal to you this is not for you. If you thrive from winning and crushing challenges, then this is for you. Team members typically meet early in the morning to load trucks and perform last minute checks before heading to the customer site. Once there we follow a pre-determined scope of work and execute. Tasks include unloading trucks, careful transfer of items into the customer environment, installation which may include hardware set up, cable management, hanging/mounting hardware, basic networking, legacy hardware de-installation, trash management, face to face customer service, etc.
- Maintain a clean and orderly workspace, customer site, company vehicle, or warehouse.
- Work and excel in our warehouse environment learning to properly prepare devices for our production environment. Tasks include unboxing, safely stacking/packaging, critical inventory functions such as scanning as well as ensuring accurate transfers, and kitting.
- Work and excel in our production environment learning to image laptops/desktops/tablets, operate etching equipment, enroll tablets, and chrome devices, assemble and wire charging carts, assemble AV stands, and other related tasks pertaining to pre-installation.
Qualifications:
The Non- Negotiables:
- Must possess strong critical thinking, problem solving and analytical skill set.
- Must be able to think through the most cost-effective solution to deliver a first-class customer experience when faced with challenges.
- Inventory management is paramount to success. Must be able to execute near perfect inventory control. This includes accurate counts, sign offs, transfers, receipts, etc.
- Strong time management skills. Must know when to ask for help vs. increasing pace to execute deliverables always on time.
- Route planning experience and execution always meeting customer timelines.
- Be able to work in a fast-paced environment and keep up with daily quotas.
- Self-motivated and desires advancement.
- Working knowledge of Microsoft Excel is a plus.
- Can drive a 26’ box truck. (Large UHAUL type truck).
- Minimum 1 year of warehouse and/or related experience. This is not an entry level logistics position. We will train on all necessary technical requirements however must already be proficient in driving and logistics.
Salary : $22 - $25