What are the responsibilities and job description for the Admissions Assistant Acute position at Glenwood Behavioral Health?
Key Responsibilities:
· Welcome and assist new patients and individuals accompanying patients, ensuring a safe and friendly environment.
· Perform various clerical duties such as managing paperwork, data entry, communicating with insurance companies, and handling phone calls.
· Complete necessary paperwork for patient admission, explaining forms to patients, notifying clinical lead of arrivals, and escorting patients to the appropriate location.
· Ensure efficient and accurate completion of admission process, distributing paperwork to notify staff of patient arrivals or transfers.
· Receive and process patient information, schedule appointments, and maintain proper documentation.
· Maintain a positive, empathetic, and professional attitude towards patients and their families.
· Address and resolve patient complaints promptly, with a focus on patient safety.
· Prioritize patient safety and provide excellent customer service.
· Create a supportive and structured environment to ensure patient well-being.
· Conduct safety checks and provide supervision as required.
· Document clinical information accurately in medical records and registration systems.
· Assist in maintaining a safe, clean, and comfortable environment for patients, families, and staff.
· Regularly interact with patients, observe behaviors, and report significant observations to admissions staff.
· Take and document vital signs, height, and weight of patients.
· Engage patients in activities and interactions that support treatment goals.
· Assist with contraband searches and inventory belongings when necessary.
· Complete and maintain required documentation.
· Assist with incident follow-up and paperwork within the facility.
· Provide transportation for patients or coordinate with appropriate staff members.
· Recognize and prioritize patient safety above all else.
Pay Range:
· $18.00 - $23.00
We are looking for an individual who possesses excellent organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment. If you are dedicated to providing exceptional service, ensuring patient safety, and contributing to a positive patient experience, we encourage you to apply.
Qualifications:
· Bachelor's degree is preferred, with a background in the social services field considered a plus.
· One or more years of experience in healthcare is preferred, demonstrating familiarity with healthcare processes and procedures.
Licenses/Designations/Certifications:
· CPR and de-escalation/restraint certification required (training available upon hire and offered by the facility).
· First aid certification may be required based on state or facility requirements.
Salary : $18 - $23