Admissions Assistant Acute

Key Responsibilities

• Welcome and assist new patients and individuals accompanying patients, ensuring a safe and friendly environment.
• Perform various clerical duties such as managing paperwork, data entry, communicating with insurance companies, and handling phone calls.
• Complete necessary paperwork for patient admission, explaining forms to patients, notifying clinical lead of arrivals, and escorting patients to the appropriate location.
• Ensure efficient and accurate completion of admission process, distributing paperwork to notify staff of patient arrivals or transfers.
• Receive and process patient information, schedule appointments, and maintain proper documentation.
• Maintain a positive, empathetic, and professional attitude towards patients and their families.
• Address and resolve patient complaints promptly, with a focus on patient safety.
• Prioritize patient safety and provide excellent customer service.
• Create a supportive and structured environment to ensure patient well-being.
• Conduct safety checks and provide supervision as required.
• Document clinical information accurately in medical records and registration systems.
• Assist in maintaining a safe, clean, and comfortable environment for patients, families, and staff.
• Regularly interact with patients, observe behaviors, and report significant observations to admissions staff.
• Take and document vital signs, height, and weight of patients.
• Engage patients in activities and interactions that support treatment goals.
• Assist with contraband searches and inventory belongings when necessary.
• Complete and maintain required documentation.
• Assist with incident follow-up and paperwork within the facility.
• Provide transportation for patients or coordinate with appropriate staff members.
• Recognize and prioritize patient safety above all else.
  
  

Pay Range

• $18.00 - $23.00
  
  

We are looking for an individual who possesses excellent organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment. If you are dedicated to providing exceptional service, ensuring patient safety, and contributing to a positive patient experience, we encourage you to apply.

Qualifications

• Bachelor's degree is preferred, with a background in the social services field considered a plus.
• One or more years of experience in healthcare is preferred, demonstrating familiarity with healthcare processes and procedures.
  
  

Licenses/Designations/Certifications

• CPR and de-escalation/restraint certification required (training available upon hire and offered by the facility).
• First aid certification may be required based on state or facility requirements.