Front Desk Insurance Coordinator

Overview

We are a small and established dental office looking for an experienced insurance coordinator for our dental family. We are a fully PPO office.
Join our dynamic healthcare team as a Front Desk Insurance Coordinator, where your energetic approach and attention to detail will be vital in delivering exceptional patient service. In this role, you will serve as the first point of contact for patients and insurance providers, managing insurance verification, medical records, and appointment scheduling with precision and professionalism. Your proactive attitude will ensure smooth office operations, compliance with healthcare regulations such as HIPAA, and accurate handling of medical coding processes. This is an exciting opportunity to contribute to a fast-paced medical environment while developing your expertise in managed care and medical office procedures.

Duties

• Greet patients warmly and with a smile upon arrival, ensuring a welcoming experience while verifying their insurance information and updating records accurately
• Conduct insurance verification by reviewing coverage details, benefits, and eligibility using managed care systems
• Collect and process patient documentation, including medical records, ensuring confidentiality in accordance with HIPAA regulations
• Assist with appointment scheduling, rescheduling, and cancellations to optimize provider availability and patient flow
• Perform insurance billing support by understanding CPT coding (Current Procedural Terminology), ICD-9 (International Classification of Diseases, Ninth Revision), ICD-10 (Tenth Revision), and ICD coding standards for accurate claim submission
• Communicate effectively with insurance companies to resolve claim issues or discrepancies promptly
• Maintain organized medical records and ensure compliance with all privacy policies and healthcare regulations.

Experience

• Prior experience working in a medical or dental office environment is highly preferred
• Strong knowledge of managed care processes and insurance verification procedures
• Familiarity with medical terminology, medical records management, and medical coding practices including CPT, ICD-9, ICD-10, and ICD coding systems
• Experience handling HIPAA compliance requirements to protect patient privacy
• Demonstrated ability to manage multiple tasks efficiently in a busy office setting
• Excellent communication skills with a professional demeanor when interacting with patients, providers, and insurance representatives

This role offers an engaging environment where your organizational skills and healthcare knowledge will directly impact patient satisfaction and office efficiency. If you thrive in a lively setting that values accuracy, professionalism, and proactive service—this is the perfect opportunity for you!

Job Type: Part-time

Pay: $23.00 - $27.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Paid time off

Application Question(s):

• Do you know how to calculate copayments based on the patients individual insurance plans?

Experience:

• Insurance verification: 2 years (Preferred)

Work Location: In person

Salary : $23 - $27