What are the responsibilities and job description for the Field Service Technician position at Glass Half Full, LLC?
Job Title:
Field Service Technician
Position Summary
$35–45/hr Significant OT Paid Travel Time
Company Fleet Vehicle
Extensive Travel | Company-Paid Travel | Full Benefits | 401(k) Match
We are seeking experienced Field Service Technicians to install, troubleshoot, repair, and maintain industrial production and packaging equipment at customer facilities across North America.
This is an excellent opportunity for technicians who enjoy:
- Traveling
- Working independently
- Solving complex mechanical/electrical problems
- Working on industrial automation and production equipment
- Earning strong overtime income
This is NOT a facility maintenance role — this position focuses on industrial machinery, production systems, and customer-site equipment support.
What You’ll Be Doing
- Install and commission industrial machinery and full-line production equipment
- Troubleshoot and repair mechanical, electrical, pneumatic, and hydraulic systems
- Perform preventative maintenance and emergency service repairs at customer sites
- Read and interpret schematics, wiring diagrams, blueprints, and technical manuals
- Communicate directly with customer maintenance and operations teams
- Complete service documentation and expense reporting
- Coordinate with internal service/logistics teams regarding parts, scheduling, and job progress
- Support customers during startups, upgrades, and equipment troubleshooting
Required Skills
- Food Processing Industry Experience is a MUST
- Strong mechanical aptitude
- Experience troubleshooting industrial equipment
- Ability to read electrical schematics and wiring diagrams
- Experience with:
- Hydraulics
- Pneumatics
- Motors
- Conveyors
- Sensors
- Electrical systems
- PLCs (basic troubleshooting preferred)
- Ability to work independently in the field
- Strong customer communication and professionalism
Compensation
- $35–45/hour base pay
- Consistent overtime opportunities
- Paid travel time
- Night/weekend/holiday differentials
Benefits
- 401(k) with 6% company match
- Medical, dental, and vision insurance (fully paid for employees)
- HSA contribution (fully funded)
- Company-paid travel expenses
- Uniform allowance
- Daily meal subsidy
Travel Requirements
- Travel throughout the U.S., Canada, and occasional international travel
- Flexible schedule required, including nights/weekends as needed
- Passport eligible (or willing to obtain one)
Preferred Experience
- 3 years of field service or industrial maintenance experience
- Experience using multimeters, diagnostic tools, and service software/CRM systems
Ideal Candidate
The ideal candidate is:
- Mechanically inclined
- Comfortable traveling extensively
- Customer-focused and professional onsite
- Self-directed and dependable
- Comfortable working overtime and flexible schedules
- Interested in long-term career growth in industrial field service
Work Environment and Physical Requirements
This position requires frequent travel and physical activity including standing, walking, reaching, bending, pushing/pulling, climbing, and lifting up to 75 pounds or more on occasion. It may involve exposure to loud noise, varying temperatures, and confined spaces. Personal protective equipment may be required depending on the site.
Behavior Expectations
Maintain a professional and respectful demeanor with customers, peers, and leadership. Foster a collaborative work environment and contribute to a positive team culture.
Job Type: Full-time
Pay: $35.00 - $45.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Work Location: On the road
Salary : $35 - $45