What are the responsibilities and job description for the CNC Field Service Technician position at Food Management Search?
We are seeking an experienced CNC Field Service Technician to install, maintain, troubleshoot, and repair CNC metal-cutting machines throughout Eastern Pennsylvania, Southern New Jersey, Maryland, and Delaware. This full-time position offers $35–$45 per hour plus overtime, with primarily regional day travel and occasional overnight stays. Benefits include medical, disability, and life insurance; a 401(k) with profit sharing; paid time off and holidays; ongoing OEM and in-house training; and company-provided tools, phone, and laptop.
Responsibilities:
- Install, commission, align, calibrate, and test CNC metal-cutting machines at customer facilities.
- Diagnose and repair mechanical, electrical, PLC, and CNC control-related issues.
- Service multi-axis CNC machines, lathes, vertical machining centers, horizontal machining centers, and grinding machines.
- Troubleshoot CNC controls and equipment, including FANUC, Mazak, Okamoto, or similar platforms.
- Perform preventive maintenance and emergency repairs to minimize customer downtime.
- Provide on-site training to CNC machine operators and maintenance personnel.
- Complete service reports, parts usage records, and job documentation.
- Communicate with service coordinators, OEM contacts, and customers throughout each service call.
- Maintain company-provided tools, parts inventory, and service equipment.
- Build strong customer relationships through responsive and professional service.
- Travel throughout the regional territory, including occasional overnight stays.
Requirements:
- At least five years of hands-on experience servicing CNC metal-cutting machines.
- Experience with FANUC, Mazak, Okamoto, or comparable CNC machines and controls preferred.
- Ability to read electrical schematics and troubleshoot PLCs, motors, drives, CNC controls, and mechanical systems.
- Associate degree in electrical engineering, mechatronics, or a related technical field, or equivalent hands-on experience.
- Strong mechanical and electrical troubleshooting abilities.
- Ability to work independently and manage a regional service territory.
- Valid driver’s license and clean driving record.
- Willingness to travel extensively throughout Eastern Pennsylvania, Southern New Jersey, Maryland, and Delaware.
- Experience with robotics, pallet changers, or other CNC automation systems preferred.
- Comfortable using Microsoft Office and digital service documentation tools.
Salary : $35 - $45