What are the responsibilities and job description for the Front Desk Assistant position at Glam Smiles St. Louis?
We are seeking a highly organized, responsible, and tech-savvy Front Desk Assistant to work on-site at our beauty studio. This role is ideal for someone who can handle face-to-face client interactions, manage bookings with a hybrid scheduling system, and support daily business operations in a fast-paced beauty industry environment. You will be a key support member for a small team, ensuring smooth scheduling, communication, and an exceptional in-person client experience. Bilingual skills in Spanish are a plus.
Responsibilities
- Manage client interactions and provide excellent customer support
- Schedule and coordinate appointments using hybrid scheduling systems
- Oversee reception area and ensure a welcoming environment
- Handle communication between clients and team members
- Perform booking coordination and maintain accurate data entry
- Process payments efficiently and accurately
- Organize office tasks to support daily business operations
- Multitask in a fast-paced setting while maintaining professionalism
Required Qualifications
- Minimum 1 year experience in administrative support
- High school diploma or equivalent
- Proficient in Microsoft Office and scheduling software
- Strong customer service and communication skills
- Excellent multitasking and time management abilities
- Effective problem-solving skills
- Experience with cash handling
Preferred Qualifications
- Bilingual in Spanish
- Interest in potential role expansion into management
Glam Smiles is a modern beauty and aesthetic brand based in St. Louis, offering premium cosmetic services including teeth whitening, tooth gems, lash extensions, and adding esthetics. We are known for creating a luxury client experience with a strong focus on bookings, social media engagement, and customer satisfaction. Our business runs on fast communication, organized scheduling, and excellent client care.
Salary : $18