What are the responsibilities and job description for the Program Case Manager - Forensic Services Support Program position at Glade Run Lutheran Services?
- Work for a company that cares and receive a bonus! The Case Manager of Forensic Services Support Program may be eligible for a $1500 new hire incentive bonus if hired and meet all qualifications.
Position Summary: The role of the Forensic Services Support Program Case Manager is to provide case management services to incarcerated individuals who experience mental and behavior health concerns. The Case Manager will support the individuals, during and post incarceration, to ensure a stable transition back into the community. This would occur by employing a holistic service/strengths-based approach that addresses conditions within the offender’s life that could contribute to recidivism, joblessness, homelessness, and/or substance abuse relapse. The Forensic Services Support Program Case Manager will be an advocate for individuals and assure there are effective resources to support the individual. Glade Run recognizes that maintaining service continuity as the individual moves through the criminal justice system and returns to the community is critical.
QUALIFICATIONS:
- Bachelor’s Degree with major course work in sociology, social welfare, psychology, gerontology, anthropology, other related social sciences, criminal justice, theology, nursing, counseling or education; OR be a registered nurse.
- One (1) to three (3) years’ experience working with adults in a mental health^ setting or persons involved in the criminal justice system.
- One (1) to three (3) years of case management experience.
^Mental health direct care experience is working directly with adult mental health service consumers providing services involving casework or case management, individual or group therapy, crisis intervention, early intervention, vocational training, residential care, or social rehabilitation in a mental health facility or in a facility or program that is publicly funded to provide services to mental health consumers.
REQUIREMENTS:
- Must possess excellent verbal and written communication skills
- Must have a valid driver’s license, acceptable driving record, and access to a reliable automobile
- Ability to adapt hours to needs of position.
- Access to a telephone.
- Ability to establish and maintain working relationships with agency personnel and community stakeholders
- Must be comfortable working in a correctional facility environment
- Must have emotional stability to perform essential job functions.
- Must be able to work quickly and effectively
- Must be able to be able to work in a flexible environment
- Ability to remain organized despite pressured situations.
- Must have acceptable PA State Police clearance, PA Child Abuse History Clearance, and FBI Clearance
- Must be able to identify with the agency’s Mission Statement and support the agency’s Core Values.
CORE COMPETENCIES:
- Establish rapport with the client to provide orientation in regards to how services are delivered including frequency of services, how to communicate with case managers, and crisis planning.
- Complete the Psychosocial and Health Assessment to obtain pertinent social, psychiatric, developmental, family, educational, medical and other data essential for planning the treatment for each individual serviced.
- Develop a Service plan for the client to identify appropriate resources and supports. Review the Service Plan with clients on a weekly basis to ensure they are receiving the necessary support to aid in their recovery.
- Link clients returning to the community with the appropriate support by looking at the individual’s strengths and current needs that were identified in their service plan and then facilitating connections with those resources prior to their release.
- Monitor progress of clients. Engage with individuals on a consistent basis fostering a supportive, therapeutic relationship and will meet the individuals wherever they are at to support them. Coach and support the individual to expand their comfort levels in other settings to assist them with connecting to other community supports.
- Work cooperatively as part of a team to provide individuals with the best treatment possible including collaborating closely with the County Forensic Services Manager, the criminal justice system, the county jail staff, treatment members of the FSSP, and other community resources.
- Provide reports/testimony regarding progress, support and encourage individuals in adhering to any court sanctioned follow up/through, and assist individuals with advocating for themselves as well as providing advocacy as needed.
- Complete all required documentation in an accurate and timely manner.
KNOWLEDGE AREAS:
- Familiarity with psychological and psychiatric reports
- Familiarity with the operations of the criminal justice system
- Community mental health services
- Accessing and referring to community resources
- Mental health diagnosis and issues
- Drug and alcohol issues
- Child protective services law
- Public welfare system
- Multicultural Competency
Job Location:
Westmoreland County, PA, United States (Westmoreland County Prison)
Position Type:
Full-Time/Regular
(Must meet eligibility requirements- see policies/plan documents for complete requirements and eligibility)
- Comprehensive benefits including medical, dental, vision, paid time off, and paid holidays for full-time staff
- 401K offerings with agency match at $1.00 per dollar contributed up to 4% of salary
- Agency provided life insurance and long-term disability coverage for full-time staff
- Voluntary benefit options; including Disability Insurance (Short-Term Disability), Cancer Coverage, Critical Illness, Medical Bridge, Accident Insurance, Life Insurance and Identify Theft Protection
- Paid mileage reimbursement
- Paid training and administrative time
- Cell phone reimbursement
- Licensure Supervision for FREE!
- Free credentialing assistance
- Quarterly productivity incentives
- Tuition reimbursement for full-time staff
- Flexible work schedules (as applicable)
- Annual merit increases for eligible positions based upon the yearly budget
- New Hire Incentive Bonuses
- Employee Referral Bonus Incentives
- Employee Discount Program
- Approved Agency for Public Student Loan Forgiveness
- Employee Assistance Program
- Partnership with Capella University offering scholarships, tuition discounts, and free professional
- development opportunities
- Opportunities for membership to civic/community organizations
- As of August 31, 2024, a CARF Three-Year Accreditation has been awarded to Glade Run Lutheran Services for the following (programs/services): Case Management/Services Coordination: Mental Health (Adults, Children and Adolescents), Intensive Family-Based Services: Mental Health (Children and Adolescents), Outpatient Treatment: Mental Health (Adults, Children and Adolescents), Outpatient Treatment: Psychosocial Rehabilitation (Adults), Partial Hospitalization: Mental Health (Children and Adolescents)
- Glade Run is Sanctuary certified – we provide a supportive, respectful environment for our clients and our staff where shared governance, open communication, social learning and responsibility, non-violence, emotional intelligence, and growth and change are paramount in all aspects of our programming.