Process Technician

Purpose:
Independently executes local process technology activities to ensure seamless product industrialization,
scale-up, trouble shooting and change management.
Principal Responsibilities:
All Positions:

• Uphold DDW’s Mission Statement, Quality Policy, and Values and Beliefs.
• Perform work accurately and reliably with proper thoroughness according to established
• procedures.
• Proper work ethic including being at work when scheduled, arriving to work on time, and being
• ready to work at the start of the workday or shift

Process Technician:

• Set-up manufacturing instructions, production versions including specific manufacturing
• requirements related to equipment, formula, raw materials and certifications e.g. kosher.
• Trouble shoots manufacturing problems related to non-conformances, or manufacturing
• inefficiencies.
• Identify opportunities and supports local process technology improvement projects, for example
• linked to LEAN or GPS.
• Liaises with SCBU team to ensure formula design meets manufacturing capabilities in
• alignment with NPIR.
• Coordinates with Quality and Operations to resolve product non-conformances (incl. customer
• complaints).
• Provide periodic supervision of local operation and quality teams as required.

Skill Requirements:

• Bachelor’s degree or equivalent technical education
• Preferred experience with natural ingredients
• Related experience of 2 to 4 years.
• Must be able to work independently and multi-task.

Technical Skills:

• Expert understanding of manufacturing technologies and product characteristics (such as
• emulsions, dispersions, spray drying and powder blending)
• Expert Understanding of Specification and Formula management, Industrialization, and Change
• Management
• Basic understanding of Food Safety and Quality Systems (such as GFSI, AIB, ISO, GMP, GHP,
• HACCP)
• Project management experience
• IT literacy essential