What are the responsibilities and job description for the Three Day Weekends and Happy Customers- Experience Automotive Service Advisor position at Girlington Garage?
Join Our Team at Girlington Garage!
Girlington Garage is a busy, independent shop committed to high-quality service. Our customer-first approach is built on honest communication and genuine care. We believe in the importance of making sure that both our customers AND our team members always feel valued. This helps us get the job done right the first time.
What Makes Us Different:
- 4-day work week!!!!!! You get Friday, Saturday and Sunday off.
- 100% employer-paid health, dental, and vision insurance.
- 100% employer-paid short-term, long-term, and life insurance.
- 3% company-matched retirement plan.
- 1 week paid personal time off every year (pro-rated) beginning immediately at the end of your trial period.
- Health and wellness bonus: any of the personal time off you don't use gets multiplied by 1.5 and paid to you at the end of the year.
- 2 weeks of paid vacation time: 1 at the end of your first year, 2 at the end of your second.
- After 5 years, and every year after, Girlington pays for you to go on an all-inclusive vacation.
- Paid lunch break
- Paid overtime
- Hourly base pay plus monthly performance bonuses. You get paid for the time you're here, and you get paid for the work you do!
Are you an experienced automotive Service Advisor looking to support and guide a loyal community of car owners? Girlington Garage has been a cornerstone of trust and quality for over 15 years, and we’re seeking a dedicated professional to join our team. If you value honesty, transparency, and building long-term customer relationships, this is your chance to thrive where your skills truly matter.
As our Automotive Service Advisor, you’ll be the friendly, welcoming, and trusted communicator at the front counter. Your expertise will guide customers through their service experience, translating technical details into clear, honest recommendations. You’ll oversee shop workflow, collaborate with technicians, and ensure each vehicle’s journey is seamless and satisfying.
A Day in Your Role:
- Manage the complete customer experience—from greeting, creating parts and labor estimates, to frequent follow-ups, final invoicing, and vehicle delivery.
- Listen carefully to customer concerns and craft accurate, needs-based service plans, using your experience to guide them through repairs that prioritize their needs and safety.
- Collaborate with technicians to build precise parts and labor estimates, ensuring a productive and continuous workflow.
- Oversee parts sourcing, dispatching, and daily scheduling to meet the needs of both the shop and our valued customers.
- Maintain detailed documentation and process payments efficiently.
Pay: $63,000.00 - $100,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Relocation assistance
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $63,000 - $100,000