TITLE: Specialist, Community Experience

REPORTS TO: Manager, Community Experience

Classification/FLSA Status: Full-time; Non-Exempt
LOCATION: Regional (NW, MW, NE, CE)

POSITION SUMMARY:

The Specialist, Community Experience, is responsible for developing and implementing recruitment strategies designed to raise awareness and generate interest in Girl Scouts, resulting in increased girl/adult membership in an assigned geographic area; recruits volunteers; assists in developing and implementing plans for membership extension in all markets; represents and extends Girl Scouting in the community through presentations, collaborative efforts, and networking; and ensures the Girl Scout Program is visible and accessible within an assigned geographic area.

KEY RESPONSIBILITIES:

Major Accountabilities

• Establishes and maintains relationships with community organizations, educational institutions, corporations, faith-based organizations, and other community constituents.
• Contacts regular and potential community partners to generate awareness of Girl Scouts and generate and nurture leads.
• Assists internal and external teams to identify sites, recruit girls and volunteers, and establish relationships with community organizations to implement an alternative program delivery model to generate growth towards the council’s overall membership goals.
• Collaboration with Service Units for recruitment efforts that lead to overall operational health and council compliance.
• Plans and implements effective, lead-generating, recruiting activities year-round.
• Recruit volunteers to work with girls in various settings using traditional and non-traditional means.
• Develop and administer effective special short-term programs focused on the recruitment of girls.
• Develops and administers effective virtual recruitment activities to generate leads.
• Plan and implement in-person and virtual programmatic events to target demographic areas to generate awareness of Girl Scouts and generate leads.
• Provides information and interpretation of council and GSUSA policies and programs to reinforce the role of Girl Scouting
• Works closely with the Manager, Community Experience and Senior Director, Community Experience to develop and administer the community engagement team's operating plan and budget to achieve the council’s objectives.

Diversity, Equity, Inclusion & Access

• Actively participate in and champion environments that foster diversity, equity, inclusion, and access through words, actions, and leadership behaviors.
• Integrate equitable practices into recruitment strategies and community engagement initiatives.

Other Duties

• Perform additional responsibilities as assigned to support council operations and strategic priorities.

Education and Experience:

• Bachelor’s degree in nonprofit management, human services, education, communications, or related field preferred.
• 2–4 years of experience in recruitment, customer service, nonprofit operations, or related fields.
• Excellent organizational and communication skills.
• Commitment to inclusive leadership and positive youth development principles.
• Knowledge of, or willingness to learn, Girl Scout program principles and standards. ?

Required Skills/Abilities:

• Proficiency in MS Office, including Word, Excel, PowerPoint, and Outlook.
• Willingness to work on a flexible schedule, including evenings and weekends.
• Travel throughout council jurisdiction up to 20% of the time.
• Capability to provide your own transportation and maintain a valid operator's license.

Physical Requirements:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to withstand:

• Prolonged periods of sitting at a desk and working on a computer.
• Operate office equipment manually.
• Must be able to lift and/or move up to 25 pounds at times.

Core Competencies:

• Communicator
• Critical Thinker
• Leadership and Stewardship
• Customer Centric
• Learning and Innovation
• Business First Mindset
• Relational Intelligence
• Social Justice and Inclusion (DEI)
• Digital, Virtual, and Technical Proficiency
• Financial Acumen