Learning & Development Associate

Under the direction of the Director of Learning and Development, the Learning and Development Associate will support the development, implementation, facilitation, and evaluation of all organizational training programs. The Learning and Development Associate will directly aid the department’s commitment to ensure team members achieve career satisfaction, advancement, and professional growth. This role will drive this commitment by ensuring all team members develop the skills, knowledge, and competencies required by Ginkgo Residential to meet organizational objectives.

Primary Duties:

• Supports in the design, development, coordination, and delivery of organizational training programs including virtual webinars, in-person events, blended learning, and career progression programs.
• Creates, updates, and maintains all formal learning content and materials, including computer-based courses, manuals, presentations, handouts, training videos, onboarding and transition checklists.
• Trains new hires and transitional roles on all necessary systems, skills, and procedures by employing varied methods of learning delivery, tools, concepts, and practices to accommodate multiple learning styles and organizational needs.
• Coordinates training needs and schedules for all corporate departments, tracking and creating reports on outcomes of all training and maintaining records that align with organizational goals.
• Maintains strong partnership with Learning and Development, Human Resource department leaders and executive stakeholders to understand the evolving learning and development needs of our talent pool.
• Acts as a liaison for all external training providers to arrange delivery of specific training and development programs as per identified training needs.
• Provides ongoing assessment of effectiveness of training, measuring participant accomplishments and performance through post-learning evaluations to measure training effectiveness, successes, and impact on key performance indicators.
• Monitors, tracks, and follows-up with employees and supervisors to ensure that team members complete required training and training documentation.

Job Requirements:

• Bachelor’s degree from an accredited college or university, or equivalent work experience.
• Must be a great communicator with the ability to effectively describe complicated ideas to different audiences.
• Must be highly organized, proficient in time management, and possess excellent public speaking skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Zoom
• Instructional design and digital content creation is a plus!
• Ability to effectively organize and manage multiple training initiatives simultaneously.
• Excellent written and verbal communication skills, including ability to develop and conduct clear, concise, and relevant presentations grounded in adult learning theory and methods.
• Ability to work well in a team as well as independently with limited oversight; is self-motivated and results driven.
• Strong interpersonal skills with the ability to communicate and interact competently and professionally at all levels.
• Passion for generating a lasting impact.

About Ginkgo Residential LLC

Ginkgo Residential LLC is an integrated multifamily investment, management and redevelopment company based in Charlotte, North Carolina. We currently manage over 8,600 apartment units in 55 communities with a geographic footprint that encompasses the entire southeast.

Ginkgo Residential is an Equal Opportunity Employer.