Associate Director HR, Learning & Development

Under the guidance and direction of the Chief Human Resources Officer, the Associate Director, Learning & Development is responsible for the development, production, management, teaching and delivery of numerous live and web-based programs focused on employee training and professional development. The Associate Director will collaborate closely with the HR team and constituents across the College to design and implement end-to-end development of learning solutions for the College.

Duties & Responsibilities:

Learning & Development

• Proactively identify and develop a full life cycle learning and development calendar for College employees. Lead the strategy development and implementation of in-person and online training programs.
• Support employees by identifying clear training programs that support internal career pathways.
• Assess college-wide professional development needs and identify and arrange suitable training solutions for employees, partnering and collaborating with colleagues across the college.
• Design, create, and deliver training classes and materials to a diverse audience, using a variety of techniques, based on departmental and organizational needs.
• Partner with the HR team to identify organizational needs and co-develop solutions for particular work units that may include training interventions, team-building initiatives and the use of group assessments to improve team dynamics.
• Curate a learning program for issues and areas of interest that impact employees beyond their daily responsibilities.
• Identify and coordinate professional learning and development opportunities with outside vendors.
• Manage online training and compliance portal for employees.

Knowledge, Skills & Abilities:

• Ability to facilitate and conduct training sessions in a manner understandable to a wide variety of constituencies. Demonstrated ability to work with diverse clientele, and to generate and apply new or unique ideas or solutions.
• Must have excellent communication skills, including interpersonal interactions, oral and written skills, and the ability to communicate effectively with all levels of staff and management.
• Strong organizational skills required, with the ability to work both independently and collaboratively; emphasis on being conscientious and detail-oriented to ensure accuracy. Must be capable of working independently with little supervision, meet deadlines, as well as serve as a productive team member.
• Demonstrated ability to maintain collegiality, flexibility, tact and good judgment in a busy office.
• Must be able to identify priorities within multiple assignments environment.
• The successful candidate must have problem-solving skills, sound judgment, and an open and collaborative style that encourages teamwork and cooperation as well as be a strong role model and coach.
• Must have a passion for excellent customer service, commitment to exceptional quality, and a welcoming and cooperative manner, in working with all levels of faculty, staff and external visitors, including vendors.
• Knowledge of website management, analytics, design, and SEO best practices and standards.

Qualifications:

• Bachelor’s degree and a minimum of five (5) years of progressive experience in training, instructional technology, instructional design, system administration, and/or database administration experience
• Demonstrated facilitation and presentation skills required, along with experience in design and implementation of training programs, communications, web development and system testing. Strong computer skills to include MS office suite, database integration knowledge, intermediate PC and Mac troubleshooting as it relates to online learning platforms, and software used to create eLearning courses.

Information about how to submit an application can be found at https://employment.davidson.edu