What are the responsibilities and job description for the New & Pre-Owned Client Advisor position at Gillie Hyde Auto Group?
Job Summary
We are seeking a dynamic and enthusiastic New & Pre-Owned Client Advisor to join our automotive sales team. In this role, you will be the key point of contact for customers interested in purchasing new or pre-owned vehicles, providing exceptional service and expert guidance throughout their buying journey. Your energy, sales expertise, and customer relationship skills will drive our success in a competitive market. This position offers an exciting opportunity to work in a fast-paced environment where your passion for high-end automotive sales and customer satisfaction makes a real difference. You will be responsible for managing the entire sales process, from initial contact to deal closing, ensuring a seamless experience for every client.
Responsibilities
- Engage with prospective clients through outbound calls, walk-ins, and digital channels to generate new sales opportunities within the dealership’s inventory.
- Build strong relationships with customers by understanding their needs, preferences, and financial considerations to recommend suitable vehicle options.
- Conduct effective negotiations to close deals on new and pre-owned vehicles, ensuring mutually beneficial agreements that meet sales targets.
- Manage the sales pipeline efficiently using Customer Relationship Management (CRM) systems to track leads, follow-ups, and client interactions.
- Present vehicle features, financing options, and upselling opportunities confidently while maintaining excellent phone etiquette and client communication skills.
- Collaborate with the sales team and management to optimize inventory control, inventory management, and overall dealership performance.
- Support customer service efforts post-sale by maintaining ongoing relationships, assisting with vehicle delivery, and addressing any concerns promptly.
Qualifications
- Proven experience in outside sales or B2B sales within the automotive industry or retail environment.
- Strong negotiation skills with a track record of closing high-end vehicle deals effectively.
- Multilingual or bilingual abilities are highly desirable to serve diverse customer bases.
- Demonstrated success in achieving sales targets through outbound sales activities such as cold calling and client outreach.
- Excellent communication skills, including public speaking and client relationship building techniques.
- Familiarity with automotive financing options and dealership inventory management systems (CRM software supported).
- Organizational skills with the ability to manage multiple clients simultaneously while maintaining attention to detail.
- Previous dealership experience or automotive industry sales experience is preferred but not mandatory; enthusiasm for high-end automotive sales is essential.
- Due to our insurance requirements, you must have a valid driver's license and be 21 years of age or older
Join us as a New & Pre-Owned Client Advisor and become part of a vibrant team dedicated to delivering exceptional customer experiences while achieving outstanding sales results!
Pay: $20,000.00 - $130,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Do you have an active driver's license?
- Our insurance requires that you be 21 years of age or older for this position. Are you 21 years old or older?
- This position is commission based. We offer a guarantee of $1,600 a month, plus your commission. (Commission - $1,600 draw = Commission Check Each Month) Our commission percentages are some of the best offered in the state of KY. Are you comfortable with working on commission?
Work Location: In person
Salary : $20,000 - $130,000