What are the responsibilities and job description for the Dispatcher | Medical Logistics position at Gill Logistics?
Join Our Team as a Customer Service Dispatcher
Are you an adept multitasker with a knack for customer service? We're hiring a Full-Time Customer Service Dispatcher to join our dedicated team at our Ocala office. The schedule would be Monday through Wednesday, from 7 AM - 6 PM, and Sunday from 7 AM to 5 PM, offering a rewarding opportunity to play a crucial role in our medical courier services.
About Us:
At Gill Logistics, we're at the heart of the healthcare system, ensuring vital medical materials reach their destinations safely and efficiently. Our couriers play a pivotal role in transporting lifesaving supplies between hospitals, labs, and supply chains, contributing directly to patient care and hospital operations.
Work Schedule:
- Shift: Monday through Wednesday, from 7 AM - 6 PM, and Sunday from 7 AM to 5 PM
- Hourly Rate: $20.00/ hr
Key Responsibilities:
As a Customer Service Dispatcher, you'll be the first point of contact for our customers, handling incoming calls and emails to dispatch our medical courier services. Key responsibilities include:
- Managing a multi-line phone system with a high volume of calls
- Prioritizing and dispatching services in a fast-paced environment
- Maintaining accurate records and data entry
- Collaborating with team members to ensure seamless operations
Requirements:
We're looking for candidates who possess:
- Experience with multi-line phone systems and computer proficiency (Microsoft Office Suite)
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize effectively
- Geographical knowledge and map reading skills are advantageous
- High school diploma or equivalent
- Dispatching experience preferred but not required
Why Join Us:
Join Gill Logistics and become an integral part of our mission to support healthcare professionals and our community's well-being. We offer competitive compensation, opportunities for growth, and a supportive work environment.
We Offer:
- Competitive hourly rate
- Health and dental insurance
- Referral program
- Company Paid Vision insurance (Full-time employees only)
- 401K plan / Retirement Options
Scheduled days/hours are subject to change based on current weekend daytime dispatcher's workload adjustments. Candidate must be flexible.
Gill Logistics is an equal opportunity employer, welcoming applicants from diverse backgrounds and experiences. We're committed to fostering an inclusive work environment aligned with our healthcare mission.
If you're ready to make a difference in the healthcare industry and thrive in a dynamic environment, we encourage you to apply today!
Please note that a background check, physical, and drug screening are conducted prior to employment.