Demo

Senior Recreation Leader - Cactus Yards

Gilbert, Arizona
Gilbert, AZ Full Time
POSTED ON 4/10/2026
AVAILABLE BEFORE 5/9/2026
We Are Seeking

Team Gilbert has an exciting opportunity for a highly motivated professional to fill the position of Sr. Recreation Leader. With every job we fill, our focus is on providing best in class service to our citizens while offering the opportunity for professional growth in a rewarding and innovative work environment.

The Sr. Recreation Leader reports to the Recreation Coordinator. The primary job duties of this position include:

  • Customer service to include fielding questions and resolving conflicts with internal and external customers. Answer inquiries by phone, in person and in writing. Process program registrations and address concerns.
  • Maintain and inspect equipment (i.e. rockwall, fitness, gymnasium, etc.). Report facility and equipment maintenance needs. Assist patrons with facility equipment and amenities and insure equipment and supplies are in good working condition and used with proper form and technique.
  • Cash handling to include collecting and refunding fees, processing daily, monthly and annual memberships and program registrations.
  • Prepare and breakdown facilities for rentals, classes and events. Conduct facility tours. Assist with rental check ins, needs and requests. Open, close, monitor and secure facility.
  • Enforcement of policies and procedures and responding to emergency situations.
  • View the full job description

About You

At Team Gilbert, we hire outcome-oriented problem-solvers who love what they do! Here are some position requirements:

  • Minimum of one year of supervisory experience in a recreation setting. Similar experience may be considered.
  • Be able to work under minimal to no supervision in a manager-on-duty capacity, respond to emergency situations, and be astute in conflict resolution skills.
  • Possess a high school diploma or GED
  • Possess outstanding customer service and communication skills
  • Be well versed in the rules and logistics of adult softball, indoor soccer, volleyball, and/or basketball programs
  • Flexible availability to work evenings Monday - Friday and weekends (Approximately 5 – 15 hours weekly). Current staffing needs are for Adult Indoor Soccer and Softball. Additionally, working promoter ran tournaments on Saturdays and Sundays at Cactus Yards. This recruitment will be used for future vacancies in all assigned areas.
  • This schedule operates approximately 5 adult and youth sports seasons per year, 8-9 weeks per season. Promoter ran tournaments run every Saturday and Sunday at Cactus Yards.

This position is FLSA Non-Exempt - eligible for overtime compensation.

Why Team Gilbert?

View this presentation here.

We Are Here to Help!

Gilbert is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If any reasonable accommodation is needed while participating in the application and interviewing process, please contact our People Team (Human Resources) at 480-503-6823. Requests should be made as early as possible to allow time to arrange the accommodation.

Gilbert provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Gilbert offers a comprehensive benefits package for qualifying positions that includes medical and dental insurance, life insurance, disability, pension, tuition reimbursement, parental leave, babies at work, and more! Click Here to see a list of our benefit offerings at-a-glance, or visit our website to see our full employee benefits guide.

01

In the questions that follow, you will be asked for information about your work history, to include things such as dates of employment, names of employers and specific details of the work you did. In answer to questions asking you to describe your work experience, if you do not have that type of experience, enter "N/A". Answers provided in this supplemental questionnaire must be substantiated and verifiable in the employment history section of your application. Be aware that submitting a resume in lieu of completing the employment history section of the application and failing to provide all of the information requested in these supplemental questions will disqualify you from further consideration, so please be thorough in answering the questions. Please indicate whether or not you accept these terms by checking the appropriate response below.

  • Yes
  • No

02

Did you graduate from high school or obtain a GED?

  • Yes
  • No

03

Do you have at least one year of experience implementing recreation programs?

  • Yes
  • No

04

If you answered yes to the previous question, please describe your experience in the space below. If not, please enter N/A.

05

How many years of experience do you have playing sports?

  • No experience in this area
  • Less than one year
  • Between one and two years
  • More than two years

06

If you indicated in the previous question that you do have experience in this area, please describe it in the space below. If not, please enter N/A.

07

How many years of experience do you have implementing and monitoring sports leagues?

  • No experience in this area
  • Less than one year
  • Between one and two years
  • Between two and three years
  • More than three years

08

If you indicated in the previous question that you do have experience in this area, please describe it in the space below. If not, please enter N/A.

09

How many years of experience do you have handling participant/player complaints, to include dealing with emotionally charged participants, explaining league policies and procedures, and ejecting players as necessary?

  • No experience in this area
  • Less than one year
  • Between one and two years
  • Between two and three years
  • More than three years

10

If you indicated in the previous question that you do have experience in this area, please describe it in the space below. If not, please enter N/A.

11

How many years of experience do you have handling customer complaints in a venue other than sports, to include dealing with angry customers and explaining policies and procedures?

  • No experience in this area
  • Less than one year
  • Between one and two years
  • More than two years

12

If you indicated in the previous question that you do have experience in this area, please describe it in the space below. If not, please enter N/A.

13

How many years of experience do you have in scorekeeping and running score clocks?

  • No experience in this area
  • Less than one year
  • Between one and two years
  • Between two and three years
  • More than three years

14

If you indicated in the previous question that you do have experience in this area, please describe it in the space below. If not, please enter N/A.

15

How many years of experience do you have recording and reporting games results, to include preparing and submitting reports of accidents and incidents?

  • No experience in this area
  • Less than one year
  • Between one and two years
  • More than two years

16

If you indicated in the previous question that you do have experience in this area, please describe it in the space below. If not, please enter N/A.

17

How many years of experience do you have preparing fields, courts and equipment prior to games?

  • No experience in this area
  • Less than one year
  • Between one and two years
  • More than two years

18

If you indicated in the previous question that you do have experience in this area, please describe it in the space below. If not, please enter N/A.

19

How many years of experience do you have cleaning up fields, courts, and securing equipment after games.

  • No experience in this area
  • Less than one year
  • Between one and two years
  • More than two years

20

The Following Question Is Strictly Confidential And Will Not Be Made Part Of Your Application For Employment. Preference Status Per Arizona Revised Statute 38-492 (select All That Apply)

  • Veteran
  • Disabled Veteran
  • Veteran's Spouse/Surviving Spouse
  • Disabled Person

21

If you indicated in the previous question that you do have experience in this area, please describe it in the space below. If not, please enter N/A.

  • Required Question

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