What are the responsibilities and job description for the Service Manager IT/Retail position at GigaParts?
Experience:
- Management: 2 years
- Hands-on technical work (repair, troubleshooting, installation): 2 years
- Repair shop experience a plus
Qualities:
- Self-starter who can work independently and take initiative.
- Able to identify areas of opportunity and develop effective solutions.
- Servant leader who leads from the front — hands-on, supportive, and focused on team success.
- Holds themselves and their team accountable to high standards.
- Strong communicator — both in person and electronically.
- Honest, dependable, and trustworthy.
- Customer-focused, with a passion for delivering an exceptional in-store experience.
- Creative problem-solver who thinks outside the box.
- Collaborative team player with a positive attitude.
Skills:
- Strong IT knowledge with the ability to repair and troubleshoot a wide range of electronic devices.
- Proficient in soldering and component-level repair.
- Effective delegation and follow-up skills.
- Motivates and inspires others to perform at their best.
- Experienced in developing and refining processes and procedures to improve operational efficiency.
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- Bachelor's (Required)
Experience:
- IT knowledge a must: 2 years (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Huntsville, AL 35806 (Required)
Work Location: In person
Salary : $55,000 - $60,000