What are the responsibilities and job description for the Clinical Supervisor, Tissue Recovery Services position at Gift of Hope Organ & Tissue Donor Network?
Overview
Supervise assigned staff in the day-to-day tissue recovery operations.
Our Benefits
In addition to competitive salaries, we offer a comprehensive benefits package:
Essential Functions
The following essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.
Education and Training Required
The following identifies the minimum education and training required to perform the essential functions of the job.
The following indicates the minimum skills and experience required to perform the essential functions of the job.
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
The work environment characteristics described here are representative of those that will be encountered by an employee while performing the essential functions of the job.
Supervise assigned staff in the day-to-day tissue recovery operations.
Our Benefits
In addition to competitive salaries, we offer a comprehensive benefits package:
- Medical, dental, vision, disability and life insurance options for full-time employees
- Generous Paid Time Off (PTO) plan
- 403(b) retirement plan with company match
- Tuition Reimbursement up to the IRS-allowed maximum
- Personalized learning and educational development opportunities
- Monthly cell phone and internet stipends
- Paid Parental Leave
- Annual Employer-funded Lifestyle Spending Accounts to support wellness needs
- Support and counseling for personal, work financial or family needs through our Employee Assistance Program (EAP) and our partnership with Critical Incident Stress Consultants (CISC)
Essential Functions
The following essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.
- Advance Gift of Hope's mission, vision and core values: providing compassionate service, contributing to outstanding teams and engaging as one of our passionate people committed to a positive culture that respects the dignity and worth of each individual. Adhere to all policies and procedures in carrying out the responsibilities of this position.
- Supervise assigned staff including selection, scheduling, job duties, training and development, counseling, performance evaluation, recognition, promotion, disciplinary action and termination
- Provide input and recommendations for tissue-related policies and procedures
- Respond to Hospital Development staff on organ and tissue donation questions and/or concerns
- Provide direction to staff on the suitability of potential tissue donors for recovery and other clinical concerns based upon policy and procedure interpretation
- Function as Administrator-on-Call (AOC) per established schedule
- Conduct final disposition of discarded human tissue to contracted vendor
- Maintain and arrange for preventive maintenance and repairs of equipment and instruments at Itasca or Springfield location related to tissue recovery operations
- Make presentations to external organizations, on the organ and tissue donation process, as requested by the Communications Department with the approval of the Manager, Tissue Recovery Services
- Represent Gift of Hope at public awareness events to promote organ and tissue awareness
- Develop and maintain effective working relationships with all Gift of Hope tissue processors and affiliates
- Provide or participate in the training and continuing education of staff on tissue donation process
- Spend 40% or more of work time performing, observing and/or facilitating tissue recoveries
- May be required to act as a recovery tech or a coordinator on procurements
- Track data on staff’s clinical performance
- Develop and implement processes to ensure staff’s clinical performance is meeting or exceeding targeted goals
- Train/coach staff as necessary to clinical tissue recovery expectations
- Work collaboratively with the designated clinical trainer to reinforce, change, implement departmental policy/procedures
- Other duties as assigned
Education and Training Required
The following identifies the minimum education and training required to perform the essential functions of the job.
- Associate’s degree in one of the life sciences or equivalent work experience
- Certified Tissue Bank Specialist (CTBS) or the ability to become certified within 18 months of hire/promotion
The following indicates the minimum skills and experience required to perform the essential functions of the job.
- 3 years experience in tissue banking and procurement, or equivalent work experience
- Demonstrated competency in all aspects of the tissue recovery process
- Familiarity with administrative procedures of a tissue department
- Ability to take initiative and implement projects with minimal guidance
- Ability to critically think through various situations and problem solve while still within the scope of policies and procedures
- Ability to lead, coach, and develop staff
- Ability to understand and communicate complex procedures
- Ability to interact effectively with coroners, funeral directors, and other external audiences
- Intermediate skills in Excel; basic skills in Word
- Ability to present information on organ and tissue donation to a wide variety of audiences
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
- Ability to speak and hear to convey information to staff, tissue processors, coroners, medical examiners, funeral home staff and other audiences
- Ability to drive personal car to meetings throughout the region
The work environment characteristics described here are representative of those that will be encountered by an employee while performing the essential functions of the job.
- Ability to function in a normal office environment and internal and external tissue recovery suites/In-house/hospital operating room suite
- Serve as Tissue Administrator-on-Call 24 hours per day approximately 7-10 days per month, which can include weekends
- Carry a personal cell phone to be accessible outside regular business hours
- Ability to work on-call and outside regular business hours, including weekends and holidays