What are the responsibilities and job description for the Heating, Ventilation, and Air Conditioning Technician position at Gideon Heating & Air?
About Gideon Heating & Air Conditioning
We're a family-owned and operated HVAC company that has served Southeast North Carolina since 1967. We're deeply rooted in the communities we serve and known for quality workmanship, dependable service, and a 100% satisfaction guarantee. Our philosophy is simple: do whatever it takes to get the job done right and stand behind it.
About the Role
Our Service Technicians are the face of our company. You set the tone with our customers and represent a first-class organization every single day. If you take pride in your work, communicate well, and want to be part of a professional, well-organized operation, this role is for you.
What You'll Do
- Review the service board each evening to prepare for your first call of the day
- Diagnose, service, repair, and maintain residential HVAC systems
- Verify equipment details and keep system records accurate
- Partner with our Customer Service Representatives to build clear, accurate repair quotes
- Coordinate with our Parts Warehouse so the materials you need are ready
- Document repairs professionally and take all required photos
- Use a company-provided tablet to complete work orders, forms, and documentation
- Manage van inventory and keep your vehicle fully stocked
- Maintain your company vehicle (oil changes, inspections, cleanliness)
- Respond to service calls during scheduled working hours
What We're Looking For
- Minimum 2 years of HVAC service experience
- Valid driver's license with a clean driving record
- Strong communication skills, both verbal and written
- Comfortable using tablets, apps, and learning new software
- Professional appearance and a customer-first mindset
- Organized, dependable, and detail-oriented
What We Offer
- Steady, year-round work
- A professional, well-organized operation
- Company vehicle and tablet
- A supportive office, CSR, and parts team behind you
- Real opportunities to grow with a first-class service organization
Ready to Apply?
If you're an HVAC technician who values professionalism, preparation, and quality work, we'd love to hear from you.
Job Type: Full-time
Pay: $60,000.00 - $110,000.00 per year
Benefits:
- 401(k) matching
- Company truck
- Dental insurance
- Employee discount
- Fuel card
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $60,000 - $110,000