Client Project Manager

Ghost Writer—Writing a better human story. 

Built with nonprofits in mind, Ghost Writer delivers professional marketing and development support that helps organizations grow their impact. By connecting clients with essential resources and opportunities, we help turn bold ideas into meaningful solutions to the nonprofit world’s biggest challenges. At Ghost Writer, we believe the people behind every mission matter and that together, we can help write a better human story.

Ghost Writer is a team of experienced nonprofit professionals with complementary expertise across marketing and development. Together, we provide clients with the strength of a full-service team at a fraction of the cost of building one in-house.

Our reputation is built on results, long-term client relationships, and consistently strong returns on investment. Maintaining that standard depends heavily on the Client Project Manager — a role that requires professionalism, initiative, and the ability to deliver at a high level.

Overview

The Client Project Manager serves as the primary client liaison and internal project lead, coordinating projects across the Ghost Writer team of specialists. They also create strategies to identify and implement funding streams for nonprofit clients.

The Client Project Manager develops and manages an annual calendar customized to each client’s funding needs and priorities. Because priorities, funding opportunities, and external factors evolve throughout the year, the calendar remains an active working document that the Client Project Manager is responsible for maintaining and updating.

The Client Project Manager assigns work, organizes and updates client files, keeps clients informed, and tracks projects within Ghost Writer’s project management software. Clear communication, strong organization, and consistent follow-through are essential to success in this role.

Ghost Writer’s model depends on collaboration and shared access to information. The Client Project Manager ensures projects remain organized, accessible, and easy for team members to navigate by maintaining shared drives, uploading documents promptly, clearly identifying current versions, and keeping files easy to locate.

Ghost Writer supports hybrid work through project management software, shared file storage, video conferencing platforms, and online time-recording systems. Candidates must demonstrate strong technological proficiency, sound judgment, and the self-direction needed to manage their work effectively in a collaborative remote environment.

We value autonomy and trust our team to manage their schedules professionally. In return, we expect consistent responsiveness, reliable execution, and the ability to meet deadlines and support clients at a high level. This role is best suited for professionals prepared to fully own their work and presence on the team.

This role will be supervised by the CEO or a Director.

While the role is largely remote, candidates should be comfortable with periodic in-person meetings in Central PA / Frederick / Harrisburg regions.

Core Responsibilities

Client Liaison

• Serve as primary point of contact for assigned nonprofit clients
• Lead client meetings to identify priorities, opportunities, and positioning
• Proactively manage client expectations, timelines, and communication
• Build long-term, trust-based relationships with stakeholders

Project Management

• Oversee full lifecycle of multiple concurrent projects
• Establish timelines, assign responsibilities, and track projects
• Coordinate cross-functional contributors (writers, designers, and outside contractors)
• Maintain shared documentation systems and workflows
• Identify bottlenecks and improve systems proactively
• Prepare status updates and reports for clients

Funding Development

• Research prospective funders and evaluate alignment with client programs
• Develop compelling funding angles that translate into strategically framed, fundable proposals
• Interpret funder guidelines and translate requirements into actionable plans
• Review, edit, and occasionally draft grant proposals in collaboration with the writing team to ensure quality, clarity, and alignment with client goals.
• Ensure submissions meet all technical, budgetary, and documentation requirements

Who Thrives in This Role

• A creative thinker who approaches challenges proactively and enjoys collaborative problem-solving
• A strong communicator with clear and professional written and verbal communication skills
• An organized and detail-oriented professional who can balance structure with flexibility
• A skilled project manager who can confidently manage multiple priorities and keep projects moving forward
• Someone who enjoys both systems and people, and thrives coordinating many moving pieces
• Someone with a strong understanding of the nonprofit landscape, culture, and organizational structures
• An independent and self-motivated worker who is energized by focused, largely remote work and can maintain momentum between in-person touchpoints

Qualifications

• Must have 3 years of project, program, or operations management experience in a nonprofit environment
• Must have 3 years of experience with writing, researching, and/or administering grants
• Must have experience with project management platforms (e.g. Asana, Freedcamp, Monday) and collaborative tools such as Google Workspace, Microsoft Office, Dropbox, and virtual meeting platforms
• 3 years in customer service or a client-facing role
• Experience leading cross-functional teams
• Ability to own projects from end-to-end, including planning, delegation, execution, and evaluation
• Track record of managing timelines, budgets, and deliverables with high accountability
• Ability to give and receive feedback with professionalism, tact, and a collaborative mindset focused on shared goals and continuous improvement
• Knowledge and comfort with technology needed to support remote and hybrid work

Work Environment

• Primarily remote, independent day-to-day work
• Occasional in-person meetings, networking, and community events
• Highly autonomous role
• Mission-driven client base
• Fast-moving, values-based team culture

Company benefits for Full Time Employees (over 32 hours)

• Two (2) weeks PTO annually
• 401k match after one year of employment
• Paid federal holidays
• Paid time for primary and general elections
• Monthly health stipend
• Membership in four Chambers of Commerce
• Paid family leave after one year of employment

Compensation: $22 - $25/hour, 32-40 hours per week with significant growth opportunities for the right fit.