What are the responsibilities and job description for the Technician position at GHL Doors and Locks?
Company Description GHL Doors and Locks is a nationwide provider of quick, affordable, and reliable services for doors, locks, and related building access systems. The team specializes in facility rekeys, lockouts, master keying, and both installation and repair of a wide variety of doors. Services also include automatic door maintenance and window or glass replacement to support safe and secure facilities. With expertise covering anything people walk through, look through, or lock, GHL Doors and Locks focuses on delivering responsive service and high-quality workmanship for customers across the country.
Role Description The Technician role at GHL Doors and Locks is a full-time, on-site position located in Northeast, NY. In this role, the Technician installs, repairs, and maintains doors, locks, automatic door systems, and related hardware at customer facilities. Daily work includes diagnosing issues, performing rekeys and lockout services, replacing or repairing windows and glass, and ensuring all components meet safety and security standards. The Technician interacts with customers on-site, provides clear updates on work performed, and completes service documentation and reports. The role requires traveling to customer locations within the region, working with tools and equipment safely, and collaborating with dispatch and team members to complete jobs efficiently.
Qualifications
- Hands-on skills in door installation, repair, and maintenance, including locks, hinges, and related hardware.
- Experience with facility rekeying, lockout services, and master key systems.
- Knowledge of automatic door systems, basic electrical or mechanical troubleshooting, and safety procedures.
- Ability to perform window and glass replacement, including measuring, fitting, and securing materials.
- Strong customer service and communication skills, with the ability to explain work clearly on-site.
- Solid problem-solving abilities, attention to detail, and capability to work independently with minimal supervision.
- Comfort working in a field environment, including lifting, climbing, and using hand and power tools safely.
- Valid driver’s license and reliable transportation for travel to customer locations.
- Prior experience in locksmithing, carpentry, building maintenance, or a related trade is preferred.
- High school diploma or equivalent; relevant technical training or certifications are a plus.