What are the responsibilities and job description for the Direct Sales Representative Lead, Residential position at GFiber?
At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we're growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.
This role is not eligible for immigration sponsorship.
The application window will be open until at least October 3rd, 2025 . This opportunity will remain online based on business needs which may be before or after the specified date.
Role Description
In this position, you will be responsible for promoting client residential subscriptions through door-to-door interactions with residential homes or multiple dwelling units. This position reports to the local CAM.
In this role, you'll:
- Co-lead a team of Door-to-Door representatives by coaching, mentoring, training, and overseeing overall team performance
- Demonstrate consistent, longer-term success in assisting the team in meeting or exceeding monthly growth sales goals within the territory. Prospect to new residential customers by promoting GFiber's internet services.
- Assist the team in building a lead pipeline through ongoing door-to-door interactions and conduct phone and/or email follow ups.
- Display expert communication skills internally and externally, and be able to partner with other GFiber team members to ensure a seamless, end-to-end customer experience.
- Display expert knowledge of GFiber's network and technical deployment. Communicate the GFiber value proposition to customers.
At a minimum we'd like you to have:
- High school diploma or equivalent practical experience.
- 1 year of door-to-door sales experience.
- 2 years of experience with quota carrying sales or account management experience.
- 1 year of coaching and training sales representatives in a leadership capacity (lead or manager).
- A valid driver's license and access to reliable transportation during the workday.
- Ability to pass a motor vehicle record check that meets company standards.
It's preferred if you have:
- 3 years of experience in sales carrying a quota.
- 2 years of sales management experience coaching and training other sales representatives.
- Experience working in sales in the ISP or telecom industry.
- Proficient in Salesforce or other lead management software.
- Demonstrated success managing long-term relationships and meeting customer care success metrics.
This role offers a competitive on-target earnings (OTE) of $94,355 annually ($56,500 base uncapped sales bonus) benefits. Your compensation includes a base salary plus an uncapped bonus structure.
GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.
Salary : $94,355
